Title & DMV Services Specialist — On‑Site in Eugene

Oregon Community Credit Union; Eugene (OR); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

13 holidays

Tuition reimbursement

Long-term disability

Volunteer time

Job summary

Oregon Community Credit Union in Eugene, Oregon is seeking a Title & DMV Services Representative (Title Representative). You will process and maintain title documents, answer title-related questions, and support members, employees, dealers, vendors, and partners with accurate, timely service. This on-site role offers a schedule within 8:30 a.m.

to 6:30 p.m. and requires at least six months of title clerk or customer service experience, strong attention to detail, and clear written and verbal

Qualifications

• Six months of experience as a Title Clerk or in a customer service position.
• Excellent attention to detail and dedication to accurate work.
• Strong written and verbal communication abilities.
• On-site in Eugene, Oregon.
• Flexible scheduling within 8:30 a.m. – 6:30 p.m.
• Ability to sit/stand for extended periods and lift up to 25 pounds.
• Reasonable accommodations may be made for disabilities.

Responsibilities

• Process incoming, outgoing, and returned titles accurately and efficiently.
• Coordinate title and lien releases with loan payoffs per procedures.
• Research and respond to title/DMV questions from members and partners.
• Maintain accurate member information and documentation in systems.
• Prepare reports and support filing, retrieval, and release of title documents.
• Manage multiple priorities while maintaining accuracy and timeliness.
• Provide courteous, solutions-focused service and collaborate with team.

Skills

Customer service

Attention to detail

Communication

Teamwork

Problem solving

Organization

On-site Eugene

Flexibility

Job description

Oregon Community Credit Union in Eugene, Oregon is seeking a Title & DMV Services Representative (Title Representative). You will process and maintain title documents, answer title-related questions, and support members, employees, dealers, vendors, and partners with accurate, timely service. This on-site role offers a schedule within 8:30 a.m.

to 6:30 p.m. and requires at least six months of title clerk or customer service experience, strong attention to detail, and clear written and verbal