Human Resources Manager

ADE ADESA Inc; Carmel (IN); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with company match

Paid Vacation, Personal, Sick Time

Tuition Reimbursement

Employee Assistance Program

Job summary

OPENLANE in Carmel, IN seeks a seasoned HR Manager to partner with leadership on employee relations, performance management, organizational development, and change initiatives. You will support engagement and a positive work environment.

This hybrid role requires onsite Tuesday–Thursday at the Carmel HQ. You will guide leaders on coaching, investigations, onboarding/offboarding, and deploying COE programs to improve retention and drive business outcomes.

Qualifications

• Bachelor’s degree or college diploma with an HR focus.
• At least 5 years in Human Resources, including 3 years in a management or HRBP role.
• Extensive knowledge of relevant employment legislation.
• A high degree of discretion in handling confidential matters.
• Strong critical thinking ability and applying principles and best practices.
• Proven ability to analyze HR metrics to identify trends and provide insights.

Responsibilities

• Guide people leaders in performance management, including coaching and development plans.
• Respond to employee relations concerns and conduct investigations as needed.
• Support onboarding and offboarding, including involuntary separations.
• Drive adoption of COE programs and leadership through calibration sessions.
• Identify talent needs with hiring managers and support onboarding of new hires.
• Review promotions and compensation changes following established procedures.
• Champion the employee experience and retention aligned with OPENLANE values.
• Establish positive employer-employee relationships and promote trust.
• Conduct exit interviews and provide turnover insights to management.
• Deliver training for talent management programs and coaching.
• Find opportunities to continuously improve people programs.

Skills

Employee relations

Performance management

Organizational development

Change management

Data analytics

Leadership coaching

Education

Bachelor’s degree in HR or related field

Tools

Google Suite

Workday HCM

Job description

Who We Are

At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values

Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way.

We’re Looking For

We are seeking a Human Resources Manager with experience in employee relations, performance management, organizational development, change management and delivering HR programs. You will be part of a collaborative HR team responsible for supporting employees and serving as a strategic business partner for leadership. You will be involved in employee engagement, development, and fostering an inclusive and supportive work environment. In this role, you will have the opportunity to use your experience in leadership, change management, and employee relations.

You’re Located

The role requires a hybrid work schedule with Tuesday through Thursday being required onsite days at our Carmel HQ.

You Are

• Approachable. You foster an environment where people matter and the business wins. Employees and managers are comfortable seeking out your guidance.
• Proactive. You seek out opportunities to enhance employee and organizational performance, programs, and the overall employee experience.
• Strategic. You will leverage data and people insights to support the business strategy at the local level.
• Experienced. You know how to handle the most delicate of situations with empathy, and diligence, and have experience mitigating organizational risk and coaching managers.
• Agile. As a true business partner, you will prioritize your day to focus on the most critical business needs, while still ensuring compliance with company and legislative requirements.
• Confident. You are comfortable engaging with employees at all levels of the organization, and can effectively deliver readily understandable information.
• A Change Agent. You understand how to effectively implement, deliver, and support changes - big or small.

You Will

• Guide people leaders in all aspects of performance management, including development of coaching and performance improvement plans; and identifying development opportunities for high-potential employees.
• Respond to all employee relations concerns, including conducting investigations when required & resolving concerns promptly.
• Support managers with onboarding and offboarding, including involuntary separations.
• Drive adoption of programs designed by the Center of Excellence (COEs), including supporting leaders through the performance engagement process, including snapshots, assessments, and calibration sessions.
• Identify talent needs in partnership with hiring managers, partner with Talent Acquisition (TA) for recruitment activities, and support onboarding of new hires.
• Review & recommend employee job changes, promotions, merit, and compensation changes following established procedures and in consultation with Senior Leadership.
• Champion the employee experience, including fostering engagement, culture, & retention of top performers in line with OPENLANE’S values.
• Implement employee relations practices to establish/maintain a positive employer-employee relationship and promote a high level of employee trust and engagement.
• Conduct exit interviews, aggregate data, and provide recommendations to management and/or the HR Director on turnover trends and solutions to ensure retention.
• Deliver training to employees & people leaders, including just-in-time training and coaching for talent management programs.
• Identify opportunities & strive for continuous improvement of people programs to enhance the employee experience & support business objectives.

Who You Will Work With

Reporting to the HR Director, this role will collaborate with employees, department managers, and senior leadership on a daily basis. This role will closely collaborate with other HR Managers, Business Partners, and COE functions (Payroll, Benefits, Talent Acquisition, HR Shared Services, Compensation, Talent Growth & Development, & Legal) on a regular basis.

Must Haves

• Bachelor’s degree or college diploma with a focus on HR, or equivalent experience.
• At least 5 years experience in Human Resources, including 3 years in a management or HRBP role.
• Extensive knowledge of relevant employment legislation.
• A high degree of discretion in handling confidential matters.
• Strong critical thinking ability and applying principles and best practices within the appropriate context.
• Proven track record of building strong relationships, fostering trust, and promoting collaboration at all levels.
• Proven ability to analyze HR metrics (e.g., turnover rates, employee engagement scores) to identify trends, develop insights, and recommend data-driven solutions.
• Skilled in guiding employees through changes, and addressing concerns or resistance.

Nice to Haves

• Prior experience working within GoogleSuite and Workday HCM.
• SHRM Credentials or other related designations are an asset.
• Experience in Change Management or Project Management.

What We Offer

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid Vacation, Personal, and Sick Time
• Paid maternity and paternity leave (US)
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
• Robust Employee Assistance Program
• Employer paid Leap into Service Day to volunteer
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

OPENLANE is an equal opportunity employer and a drug-free workplace.

OPENLANE makes wholesale easy so our customers can be more successful. Our end‑to‑end platform serves the remarketing needs of the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions. We’re a technology company delivering next generation tools to accelerate and simplify remarketing. We’re an analytics company leveraging data to inform and empower our customers with clear, actionable insights. And we’re an auction company powering the world’s most advanced digital used vehicle marketplaces. In 2021, OPENLANE sold nearly 2.6 million vehicles valued at over $40 billion through our auctions and generated approximately $2.3 billion in revenue. Our integrated digital marketplaces and vehicle logistics centers reduce risk, improve transparency and streamline the experience for customers in about 75 countries. OPENLANE continues to make investments in innovation, strategic acquisitions and integrations to better serve our customers. Headquartered in Carmel, Indiana, OPENLANE has about 5,000 employees and maintains business units across North America, Europe, the Philippines and Uruguay. Together, the OPENLANE brands provide a complete remarketing solution for our customers.

California Residents

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Canadian Residents

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