Title Auditor

Ampcus, Inc; California (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

Ampcus Inc. in Sacramento, CA is seeking a Title Auditor I to join the on-site Title Services Group. You will handle automotive collateral paperwork and request motor vehicle records to ensure compliance with state/county requirements.

Responsibilities include evaluating results, communicating with motor vehicle agencies and internal departments, and maintaining high quality while meeting production goals in a fast-paced environment.

Qualifications

• High School Diploma, GED or comparable completed educational certification.
• Proficient in using Microsoft Office or Google Suite products.
• Strong verbal and written communication skills.
• Excellent people skills, with the ability to collaborate across teams.
• Proven ability to organize and prioritize daily work.

Responsibilities

• Manage a high volume of tasks in a timely, accurate, and efficient manner.
• Adhere to procedures and compliance requirements when sorting, organizing, validating, pulling, completing paperwork, signing off, shipping.
• Request motor vehicle records from motor vehicle agencies, third parties, or software via websites, email, mail, or phone.
• Review motor vehicle inquiry results to confirm title issuance aligns with client guidelines.
• Use company proprietary software for research and data entry.
• Research, analyze and resolve problems promptly.
• Meet production and quality goals consistently.
• Maintain attention to detail and strong customer service while remaining organized.

Skills

Strong verbal and writtencommunication

Excellent people skills

Ability to organize and prioritize

Education

High School Diploma GED or comparable

Tools

Microsoft Office

Google Suite

Job description

Overview

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title

Job Title: Title Auditor

Location(s): Sacramento, CA

Job Summary

The Title Auditor I is an on-site position within the Title Services Group. This role is responsible for completing automotive related collateral paperwork in adherence to state/county requirements. Requesting motor vehicle records for motor vehicle agencies, tag offices, third parties or proprietary software. Evaluation of results of motor vehicle records. Effectively communicate, via email or phone calls, with motor vehicle agencies, internal departments and clients regarding title related questions. This position is a fast-paced role with a demand on achieving contracted service levels and expected to maintain a high level of quality.

Responsibilities

• Manage a high volume of tasks in a timely, accurate and efficient manner.
• Adhere to established procedures and compliance requirements when: sorting, organizing, validating, pulling, completing paperwork, signing off/executing, shipping, and similar activities.
• Request motor vehicle records (inquiries) from motor vehicle agencies, tag offices, third parties or proprietary software via websites, email, physical mail, or phone calls.
• Review motor vehicle inquiry results to evaluate if title was issued in alignment with client guidelines.
• Use company proprietary software for research and data entry.
• Research, analyze and resolve problems in a timely manner.
• Consistently meet production and quality goals.
• Demonstrate attention to detail, organizational skills, adaptability, and consistent accuracy while maintaining a high level of customer service.
• Ensure compliance with corporate policies and procedures including safety and ergonomic training within the internal department.
• Fax, email and reply to inquiries.
• Work collaboratively with peers.
• Perform other duties, as necessary.
• As business needs arise, the ability to have a flexible schedule, which may include overtime, may be required, in addition to the established schedule.

Qualifications

• High School Diploma, General Educational Development (GED) or comparable completed educational certification.
• Proficient in using Microsoft Office or Google Suite products.
• Strong verbal and written communication skills.
• Excellent people skills, with the ability to effectively collaborate with team members and other departments throughout an organization.
• Proven ability to organize and prioritize daily work.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.