Title Administrator

Keystone Equipment Finance Corp.; West Hartford (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid holidays

Paid time off

Job summary

Keystone Equipment Finance Corp. in West Hartford, CT is seeking a Title Administrator to handle motor vehicle titles across all 50 states, ensuring accuracy and timely processing. You will interact with customers, the sales team, credit, and DMV agencies to resolve issues and deliver excellent service.

We require 1 year of title processing experience, strong communication, and proficiency in MS Office. A 2-year associate degree is preferred; join our team and contribute to a fast-paced

Qualifications

• 1-year motor vehicle title processing experience and knowledge of DMV documentation required.
• Excellent communication, interpersonal and customer service skills.
• Professional phone manner and computer proficiency (MS Office).
• Must be able to multi-task in a fast-paced team environment with attention to detail.
• 2 Year Associates Degree preferred.

Responsibilities

• Process motor vehicle titles with precise accuracy and research titles to resolve issues within company timelines.
• Understand and follow state title processing guidelines.
• Interface with customers, sales team, credit department and DMV agencies to ensure titles are complete.
• Respond to customer inquiries in a professional manner.
• Maintain a positive and professional demeanor in all interactions.
• Perform administrative duties in the office such as data entry, word processing, filing, copying and other duties in the documentation department.
• Assist with reception and other duties as assigned.

Skills

Communication

Customer service

Multi-tasking

Attention to detail

Professional phone manner

Team collaboration

Education

Associate degree

Tools

MS Office

Job description

Career Opportunities with Keystone Equipment Finance Corp.

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Keystone Equipment Finance Corp. (Keystone) is a privately held independent, commercial equipment finance company in North America. We finance equipment in the transportation, construction, arbor and waste industries, as well as some heavy equipment. Our sales force is located throughout North America and sources new business through end-users, equipment vendors and manufacturers. Keystone is headquartered in West Hartford, CT.

Keystone’s success is built on relationships, equipment knowledge and a foundation of excellent customer service. Our unique brand of equipment finance has produced excellent financial performance through all cycles since our founding.

Keystone has a Title Administrator position available in its West Hartford office. The Title Administrator will be responsible for processing motor vehicle titles in all 50 state jurisdictions, accurately and within company timelines and for providing excellent service to inside staff, sales representatives and customers.

• Process motor vehicle titles with precise accuracy, research titles and resolve issues as needed within company timeline
• Ability to understand and follow corresponding state title processing guidelines
• Interface with customers, sales team, credit department and various DMV agencies to ensure titles are properly processed and complete
• Respond to customer inquiries and requests in a professional manner
• Maintain a positive and professional demeanor
• Perform administrative duties in the office such as data entry, word processing, filing, copying and other duties associated within the documentation department.
• Other administrative duties as assigned including reception as needed

Job Requirements:

• 1-year motor vehicle title processing experience and knowledge of DMV documentation required
• Excellent communication, interpersonal and customer service skills
• Professional phone manner
• Computer proficiency - MS Office
• Must be able to multi-task in a fast-paced team environment
• Strong attention to detail
• 2 Year Associates Degree preferred

We offer a competitive base salary, commission, and bonus, as well as medical, dental and vision insurance, 401(k), paid holidays and paid time off.