Tires Sales & Service Advisor - Commission & Benefits

Hogan & Sons; Herndon (VA); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

Tuition Reimbursement

Paid Vacation

Paid Holidays

Discounted Services

Advancement Opportunities

Job summary

Hogan & Sons Tire & Auto in Herndon, VA, is seeking a Service Advisor to join our multi-generational family shop. The role focuses on greeting customers, assessing service needs, and promoting repairs and maintenance.

You will provide accurate quotes, document findings, and communicate timelines while ensuring a positive customer experience. Compensation includes hourly pay up to $22 plus commissions, tuition reimbursement, benefits, and advancement opportunities.

Qualifications

• High School Diploma or equivalent required.
• Valid driver’s license required.
• Experience as a Service Advisor is helpful but not required.
• Ability to work five days per week.

Responsibilities

• Greet customers in a professional and courteous manner in person and by phone.
• Listen to and document customer concerns and assess service needs.
• Recommend services and clearly communicate additional recommendations from technicians.
• Provide accurate quotes with cost and time estimates and update customers throughout the day.
• Follow cash-out procedures and explain warranties.
• Conduct post-repair follow-up to ensure customer satisfaction.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

Job description

Hogan & Sons Tire & Auto in Herndon, VA, is seeking a Service Advisor to join our multi-generational family shop. The role focuses on greeting customers, assessing service needs, and promoting repairs and maintenance.

You will provide accurate quotes, document findings, and communicate timelines while ensuring a positive customer experience. Compensation includes hourly pay up to $22 plus commissions, tuition reimbursement, benefits, and advancement opportunities.