Tire & Service Advisor: Grow Your Skills & Earn

Sun Auto Tire and Service; Eden Prairie (MN); Vor Ort; USD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Competitive Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation

Paid Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance (Company paid)

401(k) Retirement Savings Plan with Co

Discounted Services on Personal and IM

Advancement Opportunities!!!

Zusammenfassung

TGK Automotive in Minnesota is hiring a Service Advisor/Sales to be the primary contact for customers throughout the repair process, delivering a 5-star experience and promoting services and products. The role emphasizes honesty, integrity, and client satisfaction within a structured, process-driven environment.

Compensation ranges from $70K to $90K per year (hourly plus bonus opportunities). Employee benefits include tuition reimbursement, paid time off, health/dental/vision, life insurance,

Qualifikationen

• Possess a valid driver's license
• Must be able to work at least 5 days per week
• Prior experience as a Service Advisor is helpful, but not required
• Professional appearance and proven ability to work in a process driven environment

Aufgaben

• Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company’s standardized customer service techniques.
• Listen to and thoroughly document customer’s concerns; inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
• Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
• Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
• Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
• Follow proper procedures when cashing out a customer’s ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
• Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
• Track all new returns, core returns and warranty parts for individual customers
• Other duties as assigned

Jobbeschreibung

TGK Automotive in Minnesota is hiring a Service Advisor/Sales to be the primary contact for customers throughout the repair process, delivering a 5-star experience and promoting services and products. The role emphasizes honesty, integrity, and client satisfaction within a structured, process-driven environment.

Compensation ranges from $70K to $90K per year (hourly plus bonus opportunities). Employee benefits include tuition reimbursement, paid time off, health/dental/vision, life insurance,