Service Advisor: Auto Care & Customer Experience

TGK Automotive, Inc.; North Mankato (MN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Bi-weekly pay

Tuition reimbursement

Paid vacation

Paid sick time

6 paid holidays

Medical, dental, and vision insurance

Life insurance (company paid)

401(k) with company match

Discounted services

Advancement opportunities

Job summary

TGK Automotive, Inc. in Minnesota is seeking Service Advisors for immediate openings at our North Mankato shops. You will be the face of the shop, guiding customers through repairs and maintenance and promoting services to ensure a 5-star experience.

Compensation ranges from $70K to $90K per year, with hourly pay and bonus opportunities. Benefits include medical/dental/vision, 401(k) with company match, paid time off, tuition reimbursement and advancement opportunities.

Qualifications

• Possess a valid driver’s license.
• Must be able to work at least 5 days per week.
• Prior experience as a Service Advisor is helpful, but not required.
• Professional appearance and ability to work in a process-driven environment.

Responsibilities

• Greet customers promptly in a professional manner, in person and by phone.
• Listen to and document customer concerns; inspect vehicles and reference service history.
• Recommend services and clearly communicate additional recommendations from technicians.
• Promote services, parts, and accessories; provide accurate quotes with cost and time estimates.
• Keep customers updated on service status and process payments per company policy.
• Follow up after service to ensure satisfaction and track returns as needed.

Skills

Valid driver's license

Availability 5 days/week

Service Advisor experience helpful

Professional appearance

Job description

TGK Automotive, Inc. in Minnesota is seeking Service Advisors for immediate openings at our North Mankato shops. You will be the face of the shop, guiding customers through repairs and maintenance and promoting services to ensure a 5-star experience.

Compensation ranges from $70K to $90K per year, with hourly pay and bonus opportunities. Benefits include medical/dental/vision, 401(k) with company match, paid time off, tuition reimbursement and advancement opportunities.