Tire & Battery Service Pro — Elevate Member Experience

Sam's East, Inc.; Florida; On-site; USD 2,755,000 - 3,857,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in Miami, FL is seeking a Tire & Battery Center associate to maintain safety, organize the TBC area, and assist members with purchases and service decisions. You will use Sam's Garage knowledge to advise on tire and battery products, warranties, and best service value, while driving sales and customer satisfaction across the club.

The role requires strong interpersonal skills, ability to triage service requests, and familiarity with POS systems.

Qualifications

• Minimum Qualifications: Valid state-issued driver's license.
• Minimum Qualifications: 18 years of age or older.

Responsibilities

• Maintain facility and sales floor safety and standards per policies.
• Assist members with tire and battery purchases and services.
• Manage service workflow and prioritize appointments in TBC bays.
• Provide product knowledge and recommend safe tire and battery options to members.
• Process payments, returns, and exchanges per policy.

Skills

Customer service

Retail experience

Job description

Sam's Club in Miami, FL is seeking a Tire & Battery Center associate to maintain safety, organize the TBC area, and assist members with purchases and service decisions. You will use Sam's Garage knowledge to advise on tire and battery products, warranties, and best service value, while driving sales and customer satisfaction across the club.

The role requires strong interpersonal skills, ability to triage service requests, and familiarity with POS systems.