Tire & Battery Service Pro — Customer-First Advisor

Sam's Club; Westworth Village (TX); Presencial; USD 26.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) matching

Stock purchase plan

Paid time off

Live Better U education

Descripción de la vacante

Sam’s Club is seeking a Tire & Battery Center associate at Westworth Village, TX. The role involves maintaining safety standards, merchandising, assisting members with tire installations, and providing expert service using Sam’s Garage resources.

The position offers hourly pay and benefit opportunities, with shifts that may vary. As part of the TBC team, you’ll drive service excellence, triage workflow, and help members with purchases, warranties, and scheduling while upholding company policies

Formación

• Valid state-issued driver's license.
• 18 years of age or older.

Responsabilidades

• Maintains facility and sales floor safety and standards by adhering to safety policies and procedures.
• Ensures the Tire and Battery Center (TBC) sales floor is organized, stocked, zoned, and merchandised.
• Monitors the status of tire and battery orders daily and assists members with installation appointments.
• Provides expert member service and recommendations by greeting members, identifying member needs, assisting with purchasing and service decisions, and resolving concerns.
• Drives sales and service excellence in the TBC by communicating the value of merchandise and services and collaborating with associates across the club to promote member awareness of TBC offerings and value.
• Triages and prioritizes service workflow in TBC service bays by referring to Sam’s Garage to identify waiting members and prioritize appointments.

Conocimientos

Auto service

Retail experience

Descripción del empleo

Sam’s Club is seeking a Tire & Battery Center associate at Westworth Village, TX. The role involves maintaining safety standards, merchandising, assisting members with tire installations, and providing expert service using Sam’s Garage resources.

The position offers hourly pay and benefit opportunities, with shifts that may vary. As part of the TBC team, you’ll drive service excellence, triage workflow, and help members with purchases, warranties, and scheduling while upholding company policies