Tire & Battery Service Pro — Customer-Focused Advisor

Walmart; Shenandoah (TX); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Walmart in Shenandoah, TX is seeking an associate for the Tire & Battery Center. You will maintain safety standards, organize the TBC area, assist with tire installations, and use Sam’s Garage to recommend appropriate tire and battery products.

You will deliver expert member service, discuss warranties, and help customers make informed service decisions while driving sales and ensuring efficient service workflows.

Qualifications

• Valid state-issued driver’s license.
• 18 years of age or older.

Responsibilities

• Maintain safety and standards for the Tire & Battery Center (TBC) including safety sweeps and proper handling of safety policies.
• Organize, stock, zone, and merchandise the TBC sales floor per company policies; manage claims, returns, shrink and damages.
• Assist members with tire installation scheduling, provide service alternatives, and communicate lead times and cancellations.
• Provide expert member service using Sam’s Garage, product knowledge, warranties, and recommendations for tire/battery products.
• Promote sales and service excellence by communicating value and collaborating with club associates.
• Prioritize TBC service appointments to maximize efficiency and guide technicians accordingly.
• Operate POS and handle payments, returns, refunds, and exchanges per policy.
• Adhere to company policies and ethics, support Walmart values and a culture of integrity.

Skills

Driver's license

Age 18+

Job description

Walmart in Shenandoah, TX is seeking an associate for the Tire & Battery Center. You will maintain safety standards, organize the TBC area, assist with tire installations, and use Sam’s Garage to recommend appropriate tire and battery products.

You will deliver expert member service, discuss warranties, and help customers make informed service decisions while driving sales and ensuring efficient service workflows.