Tire & Battery Service Advisor – Customer-Focused

Walmart; Scarborough (ME); On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Paid time off

Job summary

Walmart's Sam's Club Tire and Battery Center (TBC) in Scarborough, ME is seeking a dedicated associate to maintain safety and merchandising standards while delivering top-tier member service. You will manage tire and battery displays, assist with installations, and leverage Sam’s Garage knowledge to recommend suitable products and warranties.

You will prioritize service requests, communicate lead times, and help drive sales through excellent customer engagement.

Qualifications

• Minimum qualifications: Valid state-issued driver's license.
• Minimum age 18 years or older.
• Preferred Qualifications: Auto service industry, Retail Experience.

Responsibilities

• Maintains safety and standards by following safety policies and reports unsafe situations.
• Keeps Tire and Battery Center (TBC) area organized, stocked, and merchandised per policy; handles claims, returns, shrink and damages.
• Provides expert member service, helps with purchases and services, explains warranties and promotes TBC offerings.
• Triages and prioritizes TBC service queue; coordinates with Team Lead or Technicians to meet service needs.
• Uses Sam’s Garage tools and product knowledge to recommend appropriate tire and battery products.

Skills

Retail experience

Auto service industry

Education

Driver's license

Job description

Walmart's Sam's Club Tire and Battery Center (TBC) in Scarborough, ME is seeking a dedicated associate to maintain safety and merchandising standards while delivering top-tier member service. You will manage tire and battery displays, assist with installations, and leverage Sam’s Garage knowledge to recommend suitable products and warranties.

You will prioritize service requests, communicate lead times, and help drive sales through excellent customer engagement.