Tire & Battery Service Concierge

Sam's West, Inc.; Shakopee (MN); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off (PTO)

Job summary

Walmart Inc. seeks a Tire & Battery Center Associate to maintain safety and merchandising standards, assist members with tires and batteries, and support service scheduling and installation appointments. The role emphasizes excellent member service, product knowledge, and adherence to policies across the TBC area.

You will use Sam’s Garage and POS systems to guide customers, explain warranties, and ensure efficient service flow while collaborating with team members to maximize value for members.

Qualifications

• Greet members and identify needs to aid purchasing decisions.
• Provide expert service and recommendations for tires and batteries.
• Demonstrate product knowledge and explain warranties.

Responsibilities

• Maintain safety standards and merchandise presentation on the floor.
• Assist with tire/battery installation scheduling and service workflow.
• Process member purchases and returns using POS procedures.
• Communicate lead times, order changes, and cancellations to members.
• Train and develop team members to improve service quality.

Skills

Customer service

Sales

Merchandising

Safety compliance

POS operations

Tools

Sam's Garage

POS system

Job description

Walmart Inc. seeks a Tire & Battery Center Associate to maintain safety and merchandising standards, assist members with tires and batteries, and support service scheduling and installation appointments. The role emphasizes excellent member service, product knowledge, and adherence to policies across the TBC area.

You will use Sam’s Garage and POS systems to guide customers, explain warranties, and ensure efficient service flow while collaborating with team members to maximize value for members.