Tire & Battery Service Pro — Customer Advocate

Sam's Club; Bangor (ME); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health benefits (medical, vision, and—

401(k) program

Paid time off

Employee discounts

Live Better U education program

Job summary

Sam's Club in Bangor, ME is seeking team members for the Tire and Battery Center to assist members with installation, service decisions, and product selection. You will help maintain displays, manage orders, and support a safe, efficient service workflow.

The role emphasizes strong customer service, safety adherence, and collaboration with club associates to promote TBC offerings and value to members.

Qualifications

• Valid state-issued driver's license.
• 18 years of age or older.

Responsibilities

• Maintains facility and sales floor safety and standards by adhering to all safety policies and procedures.
• Ensures Tire and Battery Center (TBC) sales floor is organized, stocked, zoned, and merchandised according to company policies.
• Monitors tire and battery orders daily and assists members with appointments for installation.
• Provides expert member service by greeting members, identifying needs, and assisting with purchasing decisions.
• Drives sales and service excellence in TBC by promoting offerings and value to members.
• Triages and prioritizes service workflow in TBC service bays and coordinates with Team Lead or Technicians to meet service needs.
• Follows safety and compliance protocols, TPMS, product specs, POS systems, and handling of cash transactions.

Job description

Sam's Club in Bangor, ME is seeking team members for the Tire and Battery Center to assist members with installation, service decisions, and product selection. You will help maintain displays, manage orders, and support a safe, efficient service workflow.

The role emphasizes strong customer service, safety adherence, and collaboration with club associates to promote TBC offerings and value to members.