Tire & Battery Center Service Pro

Sam's Club; Augusta (ME); Vor Ort; USD 26.000 - 37.000; Vollzeit

Benefits dieser Stelle

Health benefits: medical, vision, andd

401(k), stock purchase, life insurance

Paid time off (PTO, parental leave, or

Live Better U education program

Zusammenfassung

Sam's Club in Augusta, ME seeks a Tire & Battery Center team member to uphold safety standards, organize displays, and assist members with tire and battery needs. You’ll use Sam’s Garage knowledge and POS systems to recommend appropriate products and services, improving the member experience.

You will triage service flow, prioritize appointments, and collaborate with the TBC team to deliver fast, reliable service while maintaining store policies and procedures.

Qualifikationen

• Valid state-issued driver's license.
• 18 years of age or older.

Aufgaben

• Maintains facility and sales floor safety and standards according to policies, reporting unsafe situations to management.
• Ensures Tire and Battery Center (TBC) sales floor is organized, stocked, zoned, and merchandised per policies.
• Monitors tire and battery orders daily and assists members with installation appointments.
• Provides expert member service, identifies needs, and explains warranties and product recommendations.
• Drives sales and service excellence in the TBC and promotes awareness of offerings.
• Prioritizes TBC service appointments to maximize efficiency and guides the team as needed.
• Demonstrates knowledge of safety protocols, TPMS, product specs, and POS procedures.
• Uses digital tools to plan sales, improve service, and adopt new technologies.
• Serves as a brand advocate and mentors team members.
• Handles purchases, returns, and exchanges with appropriate procedures for different memberships.

Kenntnisse

Valid state-issued driver's license

18 years of age or older

Jobbeschreibung

Sam's Club in Augusta, ME seeks a Tire & Battery Center team member to uphold safety standards, organize displays, and assist members with tire and battery needs. You’ll use Sam’s Garage knowledge and POS systems to recommend appropriate products and services, improving the member experience.

You will triage service flow, prioritize appointments, and collaborate with the TBC team to deliver fast, reliable service while maintaining store policies and procedures.