Tire & Battery Center Lead — Elevate Member Service

Sam's Club; Gaithersburg (MD); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Sam's Club in Gaithersburg, MD is seeking a Tire and Battery Center Services Lead to drive member service and supervise hourly associates. You will model expertise, lead the team, and collaborate with other leaders to meet the club's expectations.

The role emphasizes safety, compliance, and continuous improvement while leveraging digital tools to enhance service and sales. A strong focus on member satisfaction and operational excellence is required.

Qualifications

• Minimum six months supervisory experience or six months automotive industry experience.

Responsibilities

• Lead Tire and Battery Center team to meet business goals and service standards.
• Model safety and integrity; ensure a clean, organized work area and compliance with policies.
• Train and develop associates; use training resources to improve performance and knowledge.
• Collaborate with other leaders to deliver exceptional member service and support.

Skills

Leadership

Team supervision

Customer service

Safety compliance

Tools

POS system

Job description

Sam's Club in Gaithersburg, MD is seeking a Tire and Battery Center Services Lead to drive member service and supervise hourly associates. You will model expertise, lead the team, and collaborate with other leaders to meet the club's expectations.

The role emphasizes safety, compliance, and continuous improvement while leveraging digital tools to enhance service and sales. A strong focus on member satisfaction and operational excellence is required.