Tire & Battery Center Advisor — Service & Sales Lead

Sam's Club; Salina (KS); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U education

Job summary

Sam's Club in Salina, KS is seeking a tire and battery center associate to maintain safety standards and organize the TBC sales floor. You will assist members with tire and battery purchases, installations, and scheduling, while leveraging Sam's Garage knowledge to recommend suitable products and warranties.

You will drive service excellence by communicating value, triaging service workflows, and collaborating with the club team to meet member needs and improve the service experience.

Qualifications

• Valid state-issued driver's license.
• 18 years of age or older.

Responsibilities

• Maintain safety and standards in Tire and Battery Center area and organize the sales floor.
• Assist members with tire and battery purchases, installations, and scheduling; handle lead times and order changes.
• Provide expert member service, explain warranties, and promote TBC offerings to members.
• Process payments, returns, refunds, and exchanges per procedures and POS policies.
• Collaborate with store team to deliver high-quality service and meet member needs.

Skills

Customer service

Driver's license

Retail experience

Job description

Sam's Club in Salina, KS is seeking a tire and battery center associate to maintain safety standards and organize the TBC sales floor. You will assist members with tire and battery purchases, installations, and scheduling, while leveraging Sam's Garage knowledge to recommend suitable products and warranties.

You will drive service excellence by communicating value, triaging service workflows, and collaborating with the club team to meet member needs and improve the service experience.