Tire & Auto Care Sales Consultant

Big O Tires; Overland Park (KS); On-site; USD 28,000 - 40,000; Full time

Job summary

Big O Tires in Overland Park, KS is seeking a Sales Consultant to deliver fast, friendly customer service and drive sales in a busy retail setting. You will educate customers on maintenance needs, promote tires and services, complete warranties and service paperwork, and support store operations to meet company goals.

Attention to detail and effective communication are essential. This role requires the ability to handle high volumes, work holidays/weekends, and maintain a clean, inviting

Qualifications

• 18 years of age or older
• Availability to work holidays, weekends, and after regular business hours as needed
• Valid driverdrivers license
• Legal authorization to work in the United States
• Ability to safely operate automatic and manual transmission vehicles
• Ability to meet company requirements including successful pre-employment screenings

Responsibilities

• Monitor customer service area and host waiting customers, providing fast and friendly customer service
• Handle complaints courteously and efficiently per company policy
• Inspect vehicles and review vehicle owner’s manual maintenance requirements to prioritize and promote needed products and services with customers and management
• Effectively promote sales through explaining the benefits of products and services, implementing promotions and sales, and using suggestive selling techniques
• Prepare necessary sales documentation such as warranties, service agreements, and the recording and registration of tire sales
• Conduct efficient and accurate sales transactions; notify supervisor of any sales, cash or operating discrepancies
• Manage ticket average and profitability, and assist store manager in meeting company expectations
• Support store operations by assisting with opening/closing tasks, inventory, sales reporting, processing adjustments, merchandising and other related functions as required.
• Protect company assets by properly cleaning, maintaining, and storing tools and equipment
• Properly check-in vendors, receive merchandise, and stock shelves
• Clean facilities, maintaining internal and external store appearance to comply with Big O Tires standards
• Safely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed to, and away from, service areas
• Assist in the proper training of new employees as needed
• Timely complete daily Today9s Class Technician and other required training
• All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

Skills

Sales abilities

Strong verbal communication

English language proficiency

Ability to learn new concepts

Computer literacy

Education

High school diploma or GED

Job description

Big O Tires in Overland Park, KS is seeking a Sales Consultant to deliver fast, friendly customer service and drive sales in a busy retail setting. You will educate customers on maintenance needs, promote tires and services, complete warranties and service paperwork, and support store operations to meet company goals.

Attention to detail and effective communication are essential. This role requires the ability to handle high volumes, work holidays/weekends, and maintain a clean, inviting