Tip-Eligible Assistant Manager: Guest Experience

Dunkin | U Donuts; Rincon (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Dunkin | U Donuts in Rincon, GA is seeking an Assistant Manager to support the Restaurant Manager in building a strong team and delivering great guest experiences while driving top-line sales.

You will coach and develop Crew Members and Shift Leaders, help recruit and train, ensure brand standards, safety, and cleanliness, and contribute to profitable operations with effective labor and cost control. Up to pay includes tips.

Qualifications

• Experience coaching and developing team members.
• Strong communication and feedback skills.
• Ability to recruit, select, and train crew and shift leaders.
• Experience with cross-training and delegation of tasks.
• Commitment to brand standards and guest service.

Responsibilities

• Foster a respectful team environment and provide coaching.
• Assist in recruitment, selection, and training of crew and shift leaders.
• Develop team through cross-training, deployment, and delegation.
• Hold team accountable for performance and address concerns promptly.
• Promote guest satisfaction and uphold brand standards.
• Ensure cleanliness and safety by following SOPs; complete ServSafe certification.

Skills

Coaching

Team leadership

Feedback

Recruiting

Training

Cross-training

Job description

Dunkin | U Donuts in Rincon, GA is seeking an Assistant Manager to support the Restaurant Manager in building a strong team and delivering great guest experiences while driving top-line sales.

You will coach and develop Crew Members and Shift Leaders, help recruit and train, ensure brand standards, safety, and cleanliness, and contribute to profitable operations with effective labor and cost control. Up to pay includes tips.