Shift Leader: Elevate Guest Experience & Team Performance

Dunkin | U Donuts; Rincon (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Dunkin in Rincon, GA is seeking a Shift Leader to coach Crew Members and uphold Dunkin’ operational standards while delivering a superior guest experience. You will lead by example, communicate with the team, and ensure timely, friendly service that aligns with brand guidelines.

Responsibilities include supervising shift operations, cash handling, food safety, and maintaining a clean, safe work area. Experience in restaurant or retail leadership is preferred, with a focus on coaching and

Qualifications

• Fluent English speaking and reading required.
• Math and writing skills demonstrated on the job.
• Restaurant, retail, or supervisory experience preferred.
• Must be at least 18 years old and have a high school diploma.

Responsibilities

• Lead and coach Crew Members to meet Dunkin’ standards and guest experience.
• Communicate with team, respond to feedback, and stay on schedule.
• Ensure guest satisfaction by following brand standards and safety practices.
• Support training and uphold cash, cleanliness, and security procedures.

Skills

Fluent English

Math and writing

Supervisory experience

Age 18+

Education

High school diploma or equivalent

Job description

Dunkin in Rincon, GA is seeking a Shift Leader to coach Crew Members and uphold Dunkin’ operational standards while delivering a superior guest experience. You will lead by example, communicate with the team, and ensure timely, friendly service that aligns with brand guidelines.

Responsibilities include supervising shift operations, cash handling, food safety, and maintaining a clean, safe work area. Experience in restaurant or retail leadership is preferred, with a focus on coaching and