Assistant Manager: Lead Team & Guest Experience

Dunkin | U Donuts; Hinesville (GA); On-site; USD 16,531,000 - 24,797,000; Full time

Benefits offered by this job

Tips included

Job summary

Dunkin | U Donuts in Georgia is seeking an Assistant Manager to support Restaurant Managers in building a team that delivers great guest experiences and profitable topline sales. You will coach Crew Members and Shift Leaders, assist in hiring and training, promote brand standards, and help control costs while ensuring cleanliness and ServSafe certification.

This role requires strong leadership, communication, and a sense of urgency to serve guests quickly, while maintaining high standards of

Qualifications

• Experience in leading fast-paced teams in a restaurant or retail setting.
• ServSafe certification or willingness to obtain certification.
• Strong coaching and communication skills.

Responsibilities

• Support Restaurant Manager in developing a high-performing team.
• Assist in recruiting, selecting, and training Crew Members and Shift Leaders.
• Promote brand standards, guest satisfaction, and safe, clean operations.
• Monitor performance, provide feedback, and resolve employee concerns promptly.
• Drive sales and control labor and food costs through effective execution.

Skills

Team leadership

Coaching

Guest service

Training

Job description

Dunkin | U Donuts in Georgia is seeking an Assistant Manager to support Restaurant Managers in building a team that delivers great guest experiences and profitable topline sales. You will coach Crew Members and Shift Leaders, assist in hiring and training, promote brand standards, and help control costs while ensuring cleanliness and ServSafe certification.

This role requires strong leadership, communication, and a sense of urgency to serve guests quickly, while maintaining high standards of