Timekeeper Representative

Department-of-Finance; New York (NY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

NYC Department of Finance is seeking a Timekeeper Representative in the Time & Leave Administration unit. You will monitor weekly Citytime records, review PMS/Citytime reports, and respond to user requests while maintaining confidential records.

The role requires a high school diploma and clerical experience, with preferred knowledge of Citytime, PMS, CHRMS Ad-Hoc, and NYCAPS. Remote work up to 2 days weekly may be available.

Qualifications

• Four-year high school diploma or equivalent and one year of clerical experience.
• Typing ability at 100 keystrokes per minute.
• Preferred: Citytime, PMS, CHRMS Ad-Hoc, NYCAPS experience.

Responsibilities

• Review and monitor weekly time records in Citytime.
• Review PMS and Citytime reports for accuracy and completeness.
• Respond to user and approver requests and update Citytime.
• Enter timekeeping actions into PMS when outside Citytime.
• Provide timekeeping information and resolve issues.
• Verify requests for credit of compensatory time.
• Maintain filing system for active/inactive employees; perform related duties.
• Process leave requests and maintain required documentation.
• Communicate with divisions on time and leave issues.
• Coordinate COVID-19 time and leave policies for DOF employees.
• Monitor and ensure adherence to time and leave policies across divisions.

Skills

Typing 100 wpm

Organizational skills

Analytical thinking

Communication skills

Customer service

Education

High school diploma or equivalent

Tools

Citytime

PMS

CHRMS Ad-Hoc

NYCAPS

Job description

IMPORTANT NOTE: CANDIDATES MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE.

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

DOF’s Administration and Planning Division is responsible for managing and overseeing administrative and operational services for the agency. This includes the daily management of the Offices of Financial Management, Purchasing and Contracts, Operational Services, and Diversity and Inclusion.

The Office of Employee Services (OES) is responsible for the agency’s human capital administration and workforce management, which includes recruitment, personnel, civil service administration, labor relations, timekeeping, payroll, leaves of absence, benefits and performance management administration, and programs for employee learning, engagement, recognition, professional development, and agency-wide events.

OES also administers employee-related agencywide programs such as Conflicts of Interest Board (COIB) programs, such as Financial Disclosure, Secondary Employment & Moonlighting Waivers, Residency Requirement Administration, Remote Work Program Administration, Federal Tax Information (FTI) background investigation requirements, and Line of Duty Injury (LODI) policies and procedures. OES provides guidance and support to the agency’s business units on a wide variety of employee and employment-related matters, to ensure compliance with citywide and agencywide guidance and policies.

OES liaises and partners with the Department of Citywide Administrative Services (DCAS), Office of Labor Relations, Office of Payroll Administration, Conflicts of Interest Board, Department of Investigation, and other oversight agencies and to facilitate the agency’s workforce management business needs.

OES is seeking a Timekeeper Representative to serve in the Time & Leave Administration unit. Reporting to the Supervising Time & Leave Coordinator, the selected candidate’s duties and responsibilities will include, but not be limited to the following:

• Review and monitor weekly time records in the Citytime System.
• Review daily, bi-weekly and monthly Payroll Management System (PMS) and Citytime reports to ensure that the information is accurate and complete.
• Respond to user and approver requests and make necessary changes in Citytime.
• Identify timekeeping actions that must be processed outside of Citytime and enter said actions into PMS.
• Provide timekeeping information and resolve timekeeping issues.
• Verify employees’ requests for credit of compensatory time.
• Maintain the filing system for active and inactive employees and perform other related timekeeping duties.
• Process leave requests and collect and maintain required documentation.
• Communicate with divisions and employees on day-to-day issues related to time and leave.
• Assess, monitor, and implement COVID-19 time and leave policies applicable to DOF employees.
• Coordinate with divisions and other OES units to monitor and ensure appropriate administration of time and leave policies, including but not limited to COVID related tasks labor allocation, special work schedules, telework hours, etc.
• Review and apply complex, time sensitive, updated time and leave regulations.
• Ensure confidentiality of sensitive employee records related to COVID, leave of absence, etc.
• Manage expanded work schedule and shift changes for Deputy Sheriffs.
• Monitor and maintain trackers and compliance data for return to office guidelines.

Additional Information:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.

CLERICAL ASSOCIATE - 10251

Minimum Qualifications

Qualification Requirements

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Preferred Skills

• Proficiency in Citytime, Payroll Management System (PMS), City Human Resources Management System (CHRMS) Ad-Hoc, and NYCAPS.
• Excellent organizational, analytical and critical thinking skills.
• Excellent communication, verbal, written, and presentation skills.
• Strong customer service skills, including demonstrated ability to work with employees at all levels.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.