Timekeeping Payroll Analyst

Abbott (abbottcareers2 board); Illinois; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health coverage

Retirement plan

Tuition reimbursement

FreeU education benefit

Fortune admired company

Diversity & inclusion

Job summary

Abbott Park, IL-based HR operations role focuses on timekeeping and payroll administration. You will act as the primary administrator for ADP Time Management and handle inquiries via Zendesk, ensuring accuracy and policy compliance.

Join Abbott and support a global healthcare leader with strong benefits, growth opportunities, and a collaborative environment that values diversity and professional development.

Qualifications

• High school diploma or GED.
• Two years of experience in timekeeping, payroll, HR administration, or related field.
• Minimum one to two years of ADP Time Management experience.
• Working knowledge of U.S. payroll and timekeeping practices.
• Strong analytical, organizational, customer service, and problem-solving skills.
• Proficiency with Microsoft Excel and Office applications.
• Ability to manage multiple priorities in a high-volume environment.
• Associate's degree or higher in HR, Business Administration, Accounting, or related field.
• Experience in a large, multi-site organization.
• Knowledge of FLSA and state wage-and-hour regulations.
• Experience using Zendesk or similar ticket system.
• Experience performing payroll/timekeeping system testing and validation.
• Experience supporting Payroll, HR, or Shared Services via Zendesk.
• Experience serving as a timekeeping SME.

Responsibilities

• Serve as the primary administrator and subject matter resource for ADP Time Management.
• Manage and prioritize employee and manager inquiries via Zendesk and meet service levels.
• Monitor, maintain, and audit timekeeping records for accuracy and policy compliance.
• Research and resolve missed punches, pay code issues, schedule variances, leave transactions, and overtime exceptions.
• Prepare and validate timekeeping data for payroll processing.
• Apply and validate U.S. payroll and timekeeping rules, including overtime and shift premiums.
• Perform system testing and validation for payroll rules and system enhancements.
• Document testing results and partner with Timekeeping Manager to resolve issues.
• Generate, analyze, and distribute timekeeping reports.
• Maintain accurate case documentation in Zendesk.
• Escalate complex issues to Timekeeping Supervisor.
• Identify opportunities for process improvement and efficiency.
• Maintain confidentiality of employee information and data privacy.

Skills

ADP Time Management

Timekeeping

Payroll processing

Zendesk

Excel

Data analysis

Bilingual English/Spanish

Education

Associate's degree or higher in HR/Business/Accounting

Tools

Zendesk

ADP Time Management

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

Benefits

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Abbott Park, IL location within the CHR Corporate Human Resources division. This is an onsite position.

What You'll Work On

• Serve as the primary administrator and subject matter resource for ADP Time Management.
• Manage and prioritize employee and manager inquiries received through Zendesk and meet established service levels.
• Monitor, maintain, and audit employee time and attendance records for accuracy and policy compliance.
• Research and resolve missed punches, pay code issues, schedule variances, leave transactions, and overtime exceptions.
• Prepare and validate timekeeping data for payroll processing.
• Apply and validate U.S. payroll and timekeeping rules, including overtime, shift premiums, and pay code usage.
• Perform system testing and validation for payroll rules, policy updates, system enhancements, and configuration changes.
• Document testing results and partner with Timekeeping manager and Requirement Analyst to resolve issues.
• Generate, analyze, and distribute timekeeping reports.
• Maintain accurate case documentation and resolution notes within Zendesk.
• Escalate complex system, payroll, or compliance issues to the Timekeeping Supervisor.
• Identify opportunities for process improvement and increased operational efficiency.
• Maintain confidentiality of employee information and comply with data privacy requirements.

Required Qualifications

• High school diploma or GED.
• Two years of experience in timekeeping, payroll, human resources administration, or a related field.
• Minimum one to two years of ADP Time Management experience.
• Working knowledge of U.S. payroll and timekeeping practices, including overtime calculations, leave administration, and wage-and-hour compliance.
• Strong analytical, organizational, customer service, and problem-solving skills.
• Proficiency with Microsoft Excel and Microsoft Office applications.
• Ability to manage multiple priorities in a high-volume environment.

Required Qualifications

• Associate's degree or higher in Human Resources, Business Administration, Accounting, or related field.
• Experience in a large, multi-site organization.
• Knowledge of FLSA and state wage-and-hour regulations.
• Experience using Zendesk or a similar ticket management system.
• Experience performing payroll or timekeeping system testing and validation.
• Experience supporting Payroll, HR, or Shared Services operations through Zendesk.
• Experience serving as a timekeeping subject matter expert.
• Bilingual English/Spanish proficiency.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abb