Time Implementation Consultant - Workforce Manager

Fairygodboss; Augusta (GA); On-site; USD 65,000 - 85,000; Full time

Job summary

Fairygodboss is looking for a Time Implt Consultant to enhance client relationships with ADP's payroll and HR solutions. You will facilitate the initial contact and implementations for mid-sized businesses. The role involves ensuring clients' success with ADP's offerings, requiring expert knowledge in time and attendance products and strong communication skills.

Key responsibilities include managing client interactions, executing end-to-end implementations, and analyzing clients' specific needs. Fairygodboss is dedicated to fostering a diverse and inclusive work environment.

Qualifications

• Expert knowledge of ADP Enhanced Time/Enterprise eTime, ADP Workforce Manager, or other Time and Attendance products.
• Thorough experience with end-to-end implementations.
• Ability to build rapport and establish trust with clients.

Responsibilities

• Carry the ADP relationship forward after a sale.
• Enable first interaction between clients and ADP's solutions.
• Build relationships and implement ADP technologies.

Skills

Expert knowledge of ADP Enhanced Time/Enterprise eTime

Kronos Work-Force Central (WFC)

Kronos Work-Force Dimensions (WDM)

End-to-end implementation skills

Strong communication skills

Job description

Job Overview

As a Time Implt Consultant, you will carry the ADP relationship forward after a sale and enable the first interaction between mid-sized business clients and ADP's industry-leading payroll and HR solutions. You will build relationships with clients and seamlessly implement ADP's technologies to ensure your clients achieve long-term success. Once ADP services are delivered, your efforts will have a direct impact on the day-to-day lives of your clients' employees - from paychecks to health benefits and beyond.

Responsibilities

• Carry the ADP relationship forward after a sale.
• Enable the first interaction between mid-sized business clients and ADP's solutions.
• Build relationships with clients and seamlessly implement ADP technologies.
• Ensure clients are comfortable using ADP's products and services.
• Partner with clients to understand their business needs, analyze existing systems and interface requirements, and guide and drive clients toward the best solution.
• Perform detailed analysis of clients' time and attendance policies, program them into a new database, test and support the client until they are in a live environment.
• Own and drive implementations of new business to successful conclusion prior to transitioning to service.
• Collaborate and work closely with a project team; provide a consultative approach with solutions for the client and efficiently handle multiple clients and priorities.

Qualifications

• Expert knowledge of ADP Enhanced Time/Enterprise eTime, ADP Workforce Manager, Kronos Work-Force Central (WFC), Kronos Work-Force Dimensions (WDM), or other Time and Attendance products.
• Thorough experience with end-to-end implementations; performing detailed analysis based on clients' time and attendance policies, programming them into a new database, testing and supporting the client until they are in a live environment.
• Comfortable working in a metrics-driven environment; eager to learn and adapt well to change; ability to build rapport, establish trust, and exhibit professionalism; clear and easy communication style over the phone and in writing; client satisfaction scores reflective of success; thrive in a fast-paced environment; inclusive mindset.

Diversity, Equity, Inclusion & Equal Employment Opportunity

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.