Time Implementation Consultant

Intellects Group; United States; On-site; USD 75,000 - 95,000; Full time

Job summary

A consulting firm is seeking an experienced Implementation Consultant to create exceptional onboarding experiences through direct client interaction. The ideal candidate will have at least 3 years of client-facing implementation experience, particularly with E Time or Kronos, and demonstrate exceptional communication and analytical skills. This is a full-time role based in the United States focused on delivering best practices to meet human capital management needs.

Qualifications

• At least 3 years of experience in a client facing Implementation role.
• Proven ability to maintain focus and work effectively with multiple demands.
• Excellent communication skills including verbal and written.

Responsibilities

• Consult with Clients to develop optimized solutions for human capital management.
• Provide varying levels of implementation services including configuration and analysis.
• Act as the primary functional and technical liaison between the client.

Skills

Client relationship building

Conflict management

Negotiation skills

Excellent analytical skills

Excellent communication skills

Education

Bachelor’s degree or equivalent

Tools

E Time

Kronos

CORE - Time, Attendance and Leave on WFC or ATK

Job description

In this position, you’ll couple your business consulting expertise with our innovative solutions to create exceptional onboarding experiences for each product or service implementation.

RESPONSIBILITIES:

• Consult with Clients to develop an optimized solution leveraging best practices and industry trends in order to meet the Client’s current and future human capital management needs.
• Provide varying levels of implementation services through configuration, analysis, validation, integration, move to production, go live support, transition, project planning and professional consultative services to Clients to ensure successful implementation.
• Collaborate with the Client project team to insure that the impacts of decisions and approaches are viewed across the solution work streams. Have an understanding of dependencies and workflow intersections.
• Able to talk at a high level about the various components and the touch points between them.
• Adhere to standard work, tools, and approaches when implementing Client solutions. Stays current and incorporates new approaches, tools and processes timely into work.
• Act as the primary functional and technical liaison between the client.
• Understand project scope, timelines and budget and able to recognize triple constraint risks and addresses or escalate appropriately.
• Provide status reports and updates to Project Manager and other project team members appropriately.
• Serve as subject matter expert on Time and Attendance
• Consult with clients to deliver a comprehensive product solution
• Guide and drive the client towards the best solution for their business needs
• Interpret issues and find creative solutions to help the business with their long terms needs
• Analyze existing systems, interface requirements, business processes
• Partner with client to understand their business related needs
• Incorporate new processes, tools and approaches when recommending product solutions
• Utilize broad knowledge to recommend solutions to the client when appropriate
• Understand client business issues and concerns and recommend and implement appropriate solution
• Work proactively to provide information, best practices, and training on the products
• Ability to influence client and guide the client to best solution to help resolve their client needs
• Build long term relationship and trust
• Interact/collaborate with associates in sales and customer service
• Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise

QUALIFICATIONS REQUIRED:

• At least 3 years of experience working in a client facing Implementation role, or 5+ years experience in a Client Service / Project Service environment in a professional services organization
• Must have experience with E Time or Kronos implementations
• Full cycle Implementations including configurations
• Experience with the CORE – Time, Attendance and Leave on WFC or ATK
• Proven ability to maintain focus and work effectively with multiple demands
• Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
• Must have prior technical or business consulting experience.
• Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks
• Must be comfortable working in a team environment, alongside off shore resources
• Must be able to stack rank and prioritize client priorities
• Strong client relationship building, conflict management and negotiation skills
• Must operate with a sense of urgency. Flexibility.
• Excellent analytical and time management skills
• Excellent communication skills both verbal and written

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

• Prior experience with Enterprise eTime, GlobalView, or other ADP solutions a plus
• Bachelor’s degree or equivalent in education and experience
• Prior experience with Human Capital Management, Time and Attendance, Financial Management, CRM, ATS, and other professional services solutions
• Prior implementation experience in Information technology, data systems, and/or computer science
• Proficient in the latest web technologies and working knowledge of various operating systems