The Senior Implementation Consultant will have had extensive hands-on implementation experience and the ability to guide and direct both an internal team and a client to successfully deploy the desired HCM SuccessFactors EC Time solution. The Senior Consultant will be responsible for identifying processes within the organization and translating them to business and technology requirements.
Essential Duties and Responsibilities
Insight Global's Monument Consulting is a total Workforce Management firm, and our Senior Consultants must be able to drive the solutioning, configuration, and rollout of SuccessFactors for our clients.
- Meet with clients to determine business and system requirements and define project scope.
- Liaise with staff at all levels of a client organization.
- Present solutions in written or oral reports.
- Provide support for business development, and where appropriate, maintaining contact with client organizations.
- Analyze client requirements and provide independent, relevant and objective advice on the use of the product.
- Develop client solutions and implement new systems; design, test, configure and monitor systems.
- Identify training needs and organize training for users and team members.
- Execute training and educate clients on the proper use of the functionality.
- Prepare documentation and training aides; present and conduct training.
- Prepare and lead user acceptance testing as it relates to system design.
- Prepare documentation and present progress reports to clients and management.
- Able to multi-task and complete project tasks as assigned, oftentimes for multiple clients.
- Able to meet deliverables in the agreed upon timeframe.
- Able to think outside the box and utilize this information to craft comprehensive solutions for our clients.
- Understand upstream and downstream impacts to solutions; including technical and functional integration requirements.
- Assist with pre-sales activities, including RFP response preparation, orals presentation support, demonstrations of functionality, and general discussions with clients on functionality capabilities and system design.
Skills and Experience
- Previously obtained SAP SuccessFactors Certification in Time Management and/or EC Time Module required; preferred certification in two (2) or more modules would be a plus.
- Minimum five (5) years of consulting experience.
- Experience with full lifecycle implementation projects.
- Problem analysis and problem resolution at both a strategic and functional level.
- Strong customer orientation.
- Strong interpersonal skills; the ability to work well with people from different disciplines with varying degrees of functional and technical experience.
- Exceptional written and verbal communication skills and attention to detail. Ability to communicate in a clear, concise and tactful way with senior management, clients, peers and team members.
- Highly creative person with a sense of responsibility who is skilled in developing unique solutions.
- Ability to take initiative and overcome obstacles to exceed a client’s expectations.
- Ability to work in a collaborative team environment.