Time Critical Export Specialist (Export)

Green Worldwide Shipping, LLC®; Itasca (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Employee Health Plan paid 100% by Green

$1,800 contributed to employee HSA Account

Employee Dental provided by Green

401(K) and company match

Tuition Reimbursement Program

Weekly fruit baskets

26 days remote annually

Access to Mentorship Program

Job summary

Green Worldwide Shipping, LLC seeks a Time Critical Export Specialist to deliver exceptional service to clients requiring expedited logistics solutions. This role demands 5+ years of freight forwarding experience and includes responsibilities like preparing documentation and providing operational support. A successful candidate will excel in a fast-paced environment with a focus on detail and exceptional communication skills. Join a dedicated team committed to customer satisfaction and innovative solutions in a rapidly growing company.

Qualifications

• 5+ years of international operations freight forwarding experience.
• Ability to read, analyze, and interpret general industry documentation/communication.
• Excellent oral and written communication skills.
• Strong analytical, organization skills, and attention to detail.
• Must exhibit energy and enthusiasm.
• Ability to work in a team environment as well as independently.
• Knowledge of International Air & Ocean export and import business regulations.
• HazMat Certification: IATA, IMDG and 49CFR highly preferred.

Responsibilities

• Prepare and coordinate the necessary documentation for efficient import activities.
• Act as primary contact for designated clients/agents within the Aerospace vertical.
• Provide operational support including quoting, routing, and executing freight shipments.
• Troubleshoot complex inquiries to resolution with world-class customer service skills.
• Complete audits to ensure timely and accurate filing.
• Provide outstanding service to clients, agents, vendors, and colleagues.

Skills

International operations freight forwarding

Communication skills

Analytical skills

Organization skills

Attention to detail

Customer service

Negotiation skills

Problem-solving

Job description

Time Critical Export Specialist (Export)

Join to apply for the Time Critical Export Specialist (Export) role at Green Worldwide Shipping, LLC

Time Critical Export Specialist (Export)

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Join to apply for the Time Critical Export Specialist (Export) role at Green Worldwide Shipping, LLC

About Green

“Global Reach with a personal touch”, that’s the foundation on which four partners (and long-time friends) agreed to when they started Green Worldwide Shipping back in 2008. This ethos has allowed Green to Grow to a 200+ strong team with 15 offices across the US and growing.

Brief Description

About Green

“Global Reach with a personal touch”, that’s the foundation on which four partners (and long-time friends) agreed to when they started Green Worldwide Shipping back in 2008. This ethos has allowed Green to Grow to a 200+ strong team with 15 offices across the US and growing.

At green we are a family of innovative problem-solvers who communicate freely to present creative solutions in an environment of trust, respect, and integrity. We are dedicated to customer service, passionate about logistics, and committed to sustainable growth while inspiring others.

Why this role is special..

As a Time Critical Specialist (Export) you will work in a fast paced environment, delivering exceptional service to clients, who require expedited service. They rely on us to keep their businesses running and this role is critical to their success.

How you will be successful…

• Prepare and coordinate the necessary documentation for efficient, cost-effective and lawful execution of import activities.
• Act as the primary contact for designated clients/agents within the Aerospace vertical
• Provide operational support which includes quoting, routing, and executing freight shipments across multiple transportation modes and services (domestic, international, air, cross border, charter, and hand carry operations)
• Troubleshooting complex inquiries to resolution with world class customer service skills
• Time Critical specialist is required to complete audits to ensure timely and accurate filing, complete customer invoicing and payable approval; and learn to proactively resolve problems to eliminate ongoing issues. At Green, we fix the problem not the blame.
• Provide outstanding service to clients, agents, vendors, and colleagues – go the extra Green mile!
• Clear communication is a must when providing shipping instructions to overseas partners and clients;
• The perfect candidate will enjoy crossing their t’s and dotting their i’s, bringing attention to detail and operate effectively & efficiently.
• Enjoy rate negotiations that maximize profitability and bring value to your customers;
• Green freight experts are fanatics about response time, and you should be too;
• Our Green freight experts are encouraged to develop their industry expertise to embrace change and growth.
• Be a part of a fun and creative team, be open to mentoring team members sharing your industry knowledge and experience – and “bring it” every day.
• Evaluate market opportunities to provide each customer with best-in-class expedited transport solutions.
  
  

What you will bring….

• 5+ years of international operations freight forwarding experience
• 1+ year of CargoWise experience highly preferred
• Ability to read, analyze, and interpret general industry documentation/communication.
• Must exhibit excellent oral and written communication skills
• Strong analytical and organization skills, attention to detail and ability to multi-task
• Must be extremely detail and deadline oriented.
• Must bring energy and enthusiasm to team efforts.
• Ability to work in a team environment as well as independently.
• Ability to effectively present information and respond to questions from groups of managers, clients and customers.
• HazMat Certification: IATA, IMDG and 49CFR highly preferred
• Knowledge of International Air & Ocean export and import business regulations.
• Ability to function in a high volume and fast-paced environment.
• Knowledge of Import Customs laws, practices and procedures.
• Deep understanding of the shipping industry (Aerospace, Automotive, Charter, expedited ground, etc…) and rate negotiation opportunities.
• Excellent organizational and time management skills.
• Must be self-motivated, able to work in a team and be independent.
• Flexible schedule to ensure the client’s needs are met.
• Detail oriented, have the ability to multi-task and meet deadlines.
• Excellent verbal and written communication skills.
• Strong computer skills including Microsoft Office Suite.
  
  

What we offer

• Salary range: 50,000-70,000
• Employee High Deductible Health Plan (HDHP) currently paid for 100% by Green.
• $1,800 contributed to employee HSA Account, if on HDHP.
• Employee Dental provided by Green.
• Option to purchase disability insurance.
• Paid life insurance and option to buy-up.
• 401(K) and company match.
• Parental Leave Program.
• Monthly recognition points to give/receive, which can be converted to gift cards.
• Tuition Reimbursement Program.
• Weekly fruit baskets in office locations
• A tree planted for every new employee to Trees.org
• 26 days remote annually
• Wellbeing Programs.
• Training and Development.
• Access to Mentorship Program.
  
  

Green is committed to the full inclusion of all qualified individuals. As part of this commitment, Green will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process and/or to perform essential job functions, please contact Faye Hughes, Head of People and Culture at [e-mail] . Green is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Transportation, Logistics, Supply Chain and Storage

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