Tile & Stone Design Consultant — Elevate Home Projects

Floor & Decor Holdings Inc. (old); Tomball (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid holidays plus a personal holiday

Paid Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is seeking a Design Consultant to engage customers on the sales floor and conduct design appointments for tile, wood, stone, and accessories.

The role partners with store leadership to meet sales goals and expand the design services brand. The position requires 1+ year of retail/customer service experience, a high school diploma or GED, basic math skills, and proficiency with MS Office.

Qualifications

• 1+ years of retail/customer service experience.
• High school diploma and or GED.
• Proficient in basic mathematical skills.
• Must be self-motivated and able to multi-task in a fast-paced environment.
• Basic computer knowledge, including Microsoft Office suite.

Responsibilities

• Greet store customers in a helpful manner and supports store design walk-in needs.
• Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store.
• Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
• Design and sell complete, functional and aesthetically appealing solutions.
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others.
• Proficient and consistent use of company communication tools and emails are required.
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals.
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees.
• Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, and MyProject.
• Perform other duties as assigned

Skills

Retail experience

Customer service

Math skills

Self-motivation

Basic computer skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Floor & Decor Holdings Inc. is seeking a Design Consultant to engage customers on the sales floor and conduct design appointments for tile, wood, stone, and accessories.

The role partners with store leadership to meet sales goals and expand the design services brand. The position requires 1+ year of retail/customer service experience, a high school diploma or GED, basic math skills, and proficiency with MS Office.