Design Consultant: Home Renovation & Styling Expert

Floor & Decor Holdings Inc.; West Palm Beach (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Bonus opportunities & career growth

401k with company match

Employee Stock Purchase Plan

Paid vacations and holidays

Paid personal holiday

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is seeking a Design Consultant to greet customers on the sales floor, engage in design discussions, and schedule design appointments for tile, wood, stone, and accessories. You will partner with store leadership to maximize sales and expand the design services brand.

The role requires 1+ year in retail or customer service, basic math skills, and proficiency with Microsoft Office. Training on our design tools is provided, with opportunities for advancement.

Qualifications

• 1+ years of retail or customer service experience.
• High school diploma or GED.
• Proficient in basic mathematical skills.
• Self-motivated and able to multi-task in a fast-paced environment.
• Basic computer knowledge, including Microsoft Office suite.
• Internal candidates a minimum of 6 months with Floor & Decor.

Responsibilities

• Greet store customers in a helpful manner and supports store design walk-in needs.
• Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store.
• Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
• Design and sell complete, functional and aesthetically appealing solutions.
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others.
• Proficient and consistent use of company communication tools and emails are required.
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals.
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees.
• Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, and MyProject.
• Perform other duties as assigned.

Skills

Retail / customer service

Sales

Multi-tasking

Mathematics

Microsoft Office

Communication

Education

High school diploma or GED

Tools

Salesforce

Online Design Appointment Scheduler

MyProject

Job description

Floor & Decor Holdings Inc. is seeking a Design Consultant to greet customers on the sales floor, engage in design discussions, and schedule design appointments for tile, wood, stone, and accessories. You will partner with store leadership to maximize sales and expand the design services brand.

The role requires 1+ year in retail or customer service, basic math skills, and proficiency with Microsoft Office. Training on our design tools is provided, with opportunities for advancement.