Tile Dept. Manager: Drive Sales & Customer Experience

Floor & Decor Holdings Inc.; Mount Pleasant (SC); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is seeking an experienced store leader to manage operations and drive sales in a high-volume retail environment in Mount Pleasant, SC.

You will lead merchandising, staff development, scheduling, and customer service excellence while adhering to company policies and loss prevention guidelines, ensuring a safe, welcoming shopping experience for every guest. Responsibilities include monitoring inventory, analyzing reports, coaching associates, and coordinating with

Qualifications

• Three to five years retail management experience.
• Ability to perform in a high volume, highly complex location.
• Excellent communication, interpersonal and analytical skills.
• Experience recruiting, hiring, and training associates.

Responsibilities

• Drive sales budgets and provide exceptional shopping experiences.
• Engage customers and ensure quality customer service from staff.
• Merchandise strategically following company guidelines.
• Maintain store presentation and loss prevention standards.
• Lead scheduling, training, and performance management of associates.

Skills

Retail management

Customer service

Staff training

Operations management

Leadership

Tools

POS systems

Job description

Floor & Decor Holdings Inc. is seeking an experienced store leader to manage operations and drive sales in a high-volume retail environment in Mount Pleasant, SC.

You will lead merchandising, staff development, scheduling, and customer service excellence while adhering to company policies and loss prevention guidelines, ensuring a safe, welcoming shopping experience for every guest. Responsibilities include monitoring inventory, analyzing reports, coaching associates, and coordinating with