TikTok Live Commerce Associate

qvc; West Chester (Chester County); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare benefits starting day 1

401(k)

Tuition reimbursement

Paid time off

Parental leave

Employee discounts

Volunteer hours

Job summary

QVC Group is seeking a Live Associate to support the growth of TikTok live and other social-first initiatives. The role is hybrid, onsite at West Chester, PA several days per month, with relocation not available.

Ideal candidates have 2+ years in retail/e-commerce and familiarity with TikTok live trends. You will partner with merchandising and commercialization teams to execute live product plans, analyze performance data, and translate findings into actionable recommendations.

Qualifications

• 2+ years in retail, e-commerce, or social commerce.
• Knowledge of TikTok and live shopping trends.
• Proficiency with Airtable or similar data management tools.

Responsibilities

• Drive live shopping execution from strategy to screen with merchandising and commercialization teams.
• Analyze performance data (traffic, conversion, GMV) and translate insights into recommendations.
• Stay current on TikTok and live commerce trends and implement best practices.
• Identify process improvements to speed up decision making and execution.

Skills

TikTok knowledge

Data analysis

Tools

Airtable

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Live Associate supports QVC and will support the scaled growth of QVC's TikTok live and other social-first initiatives.

Where You'll Work

This role is hybrid and will require you to be onsite at West Chester, PA several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: PA, DE, or NJ. Relocation assistance is not available for this role.

What You'll Do

• Drive live shopping execution from strategy to screen by partnering closely with merchandising and commercialization teams to bring live product plans to life. You'll help turn strategy into seamless execution across the full workflow, ensuring the right products show up in the right way at the right time.
• Turn performance data into smarter action by digging into key metrics like traffic, conversion, and GMV to uncover what's working, what's not, and where we can improve. You'll translate data into practical recommendations that sharpen creator operations and strengthen live shopping results.
• Bring a strong pulse on TikTok and live commerce trends by staying plugged into platform updates, audience behaviors, and emerging best practices. You'll contribute fresh ideas that help elevate our live shopping experience and keep our approach relevant, engaging, and competitive.
• Spot opportunities to improve and innovate by identifying ways to streamline processes, solve operational challenges, and continuously enhance how we work in live commerce. You'll play a hands-on role in helping the team move faster, work smarter, and test new ideas.

What You'll Bring

• 2+ years in a retail, e-commerce, or social commerce environment.
• Working knowledge of TikTok (as a user or creator) and familiarity with live shopping trends.
• Proficiency with Airtable or similar data management tools.

#LI-ST4

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process.

If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.