Live Associate

QVC, Inc.; Chester, Northern (Delaware County, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health care benefits starting on day 1

401(k)

Tuition reimbursement

Job summary

QVC Group, a live social shopping leader, seeks a Live Associate to support scaled growth of TikTok live and other social-first initiatives from West Chester, PA in a hybrid role.

You will help connect merchandising and live strategy with production, apply data-driven analysis of traffic, conversion, and GMV, and stay ahead of TikTok trends to inform creator operations. Collaboration and process improvement are key to success.

Qualifications

• 2+ years in a retail, e-commerce, or social commerce environment.
• Familiarity with live shopping trends and TikTok platform.
• Experience using data management tools like Airtable.

Responsibilities

• Support end-to-end product execution for live commerce initiatives.
• Analyze key metrics such as traffic, conversion, and GMV to drive actionable insights.
• Stay current on TikTok trends and contribute ideas to improve live shopping presence.
• Identify opportunities to optimize processes and drive innovation in live commerce.

Skills

TikTok knowledge

Retail/e-commerce experience

Data-driven mindset

Tools

Airtable

Job description

## Live AssociateApply: USA, PA, West Chester: QVC: Full time: Posted Today: R83476Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.**Your Opportunity, Your Team**The Live Associate supports QVC and will support the scaled growth of QVC's TikTok live and other social-first initiatives.**Where You'll Work**This role is **hybrid** and will require you to be onsite at West Chester, PA several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: PA, DE, or NJ. Relocation assistance is not available for this role.**What You'll Do*** End-to-End Product Execution: Connect the dots between merchandising/commercialization live strategy andproduction by supporting the product execution workflow from end to end, under the direction of live strategists.* Data-Driven Insights: Apply a data-driven approach by breaking down and analyzing key metrics such as traffic,conversion, and GMV. Generate actionable operational insights and provide practical recommendations to optimizecreator operation strategies.* Platform Expertise: Stay current on TikTok trends and best practices, contributing ideas to enhance our liveshopping presence.· Continuous Improvement: Identify opportunities to optimize processes and drive innovation in live commerce.* Continuous Improvement: Identify opportunities to optimize processes and drive innovation in live commerce**What You'll Bring*** 2+ years in a retail, e-commerce, or social commerce environment.* Working knowledge of TikTok (as a user or creator) and familiarity with live shopping trends.* Proficiency with Airtable or similar data management tools.#LI-ST4Our **Total Rewards** package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.