Tier II System Engineer (Shift Schedules: Day, Evening, and Night)

Stratas Corporation, Inc.; Chesapeake (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

FSA & HSA accounts

Disability and other income protection benefits

Life insurance

Paid personal time-off benefits

Paid holidays

401K Saving Plan with company matching contribution

Job summary

Stratas Corporation, Inc. is hiring for a full-time position focusing on Operations and Maintenance (O&M) support for Azure on-premise environments. Key responsibilities include providing services for Windows-based IT systems, performing technical investigations, and ensuring compliance with cybersecurity measures.

The ideal candidate will have 3-5 years of IT experience, strong PowerShell knowledge, and a Security+ CE certification. The role emphasizes effective communication, and it offers a comprehensive compensation package including medical benefits and a 401K plan.

Qualifications

• 3-5 years overall IT experience.
• 2+ years providing operations and administration support of Windows-based IT systems.
• Knowledge and experience with virtualization technology.
• Strong communication skills capable of communicating technical concepts.

Responsibilities

• Provide O&M support for Azure on-premise environment.
• Perform technical investigation of infrastructure issues.
• Execute non-trivial changes and fixes.
• Conduct root cause analysis for incidents.
• Provide written and verbal project updates to leadership.

Skills

Windows-based IT systems

PowerShell

DoD Security Technical Implementation Guides (STIGs)

Virtualization technology (Microsoft Hyper-V)

Microsoft administration tools

Strong communication skills

Education

Security+ CE

Job description

Job Description

Will provide Operations and Maintenance (O&M) support for Azure on‑premise environment. Primary responsibilities:

• Provide services for Windows‑based IT systems, perform assigned O&M tasks report task progress, provide feedback, and ensure tasks are completed on time.
• Perform technical investigation of infrastructure issues – analyze complex routing/switching/computing problems, recurring performance issues, account and service configurations.
• Perform scan and remediation tasks - perform Security Content Automation Protocol (SCAP) scans to evaluate and report compliance against applicable STIGs, verify and upload scan findings, perform mitigation of findings, and provide write‑up of recommended actions for open vulnerabilities and submit to ISSM for concurrence.
• Execution of non‑trivial changes and fixes: configuration adjustments, install software patches, service packs to maintain cybersecurity compliance, perform advanced service restarts or failover actions, restoration from backups as per SOPs/changes.
• Problem management: Root cause analysis for significant/repeat incidents, including log review, trend analysis, and proposing corrective actions.
• Provide services for Windows‑based IT systems, perform assigned O&M tasks (e.g., install security patches/updates, plan and perform HW/SW upgrades, troubleshoot issues, etc.), report task progress, provide feedback, and ensure tasks are completed on time.
• Develop and submit change requests as necessary.
• Monitor and optimize IT system platform performance.
• Provide input on system O&M task documentation, e.g., security patching/system updates, planning and performing upgrades, troubleshooting, maintaining the security posture of IT systems.
• Provide written and verbal project updates to leadership, respond to, resolve, and document customer issues using the approved ticketing system.
• Provide input on sustainment of O&M processes and procedures (e.g., SOP) for server platforms.
• Provide input on disaster recovery, business continuity, and failover/cutover procedures.
• Provide input on support tools and documentation.

Job Requirements

• 3-5 years overall IT experience.
• 2+ years providing operations and administration support of Windows‑based IT systems and services.
• Knowledge and experience with PowerShell.
• Knowledge and experience with DoD Security Technical Implementation Guides (STIGs).
• Knowledge and experience with Virtualization technology (Microsoft Hyper‑V preferred).
• Knowledge and experience with Microsoft administration tools (e.g., WAC, Azure Arc., etc.).
• Strong communication skills capable of communicating technical concepts to senior system administrators.

Certifications

• Security+ CE (Required)

Security Clearance

Secret

Job Type

Full‑time

Compensation

StratasCorp provides a complete compensation package with competitive wages and benefits that include medical, dental, and vision insurance, FSA & HSA accounts, disability and other income protection benefits, life insurance, paid personal time‑off benefits, paid holidays, and a 401K Saving Plan with a company matching contribution.

Equal Opportunity

StratasCorp is committed to equal opportunity in employment, actively seeking to build a diverse and talented workforce, including individuals with disabilities and protected veterans. We use E‑Verify to confirm the identity and employment eligibility of all new hires.