Tier 3 Laptop Repair Expert — Enterprise & Board-Level Diagnostics

PlanITROI LLC; Youngsville (NC); Vor Ort; USD 45.000 - 70.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) with company matches

Paid time off

Zusammenfassung

PlanITROI LLC in Youngsville, North Carolina, is seeking a highly skilled Laptop Repair Technician (Tier 3) to join our Center of Excellence. You will diagnose and repair AIOs, laptops, PCs, tablets, and servers, including board-level work, with a focus on quality and efficiency.

This role requires deep hardware expertise and a drive to improve repair workflows. The position offers a Monday–Friday schedule, 7:30 AM to 4:00 PM, with a goal of 22+ units repaired daily.

Qualifikationen

• 3+ years troubleshooting and performing repairs at a high production level on AIO, laptops, PCs, smartphones, servers and tablets.
• Expert-level hardware diagnostics with the ability to identify, troubleshoot, and resolve complex or intermittent hardware failures.
• Ability to perform advanced board-level and component-level repairs, including power circuitry and system boards.

Aufgaben

• Diagnose complex or intermittent hardware failures.
• Repair AIOs, laptops, PCs, smartphones, tablets, servers and Apple products.
• Perform advanced board-level or component-level repairs.
• Oversee configuration standards and quality benchmarks.
• Assist management with repair vs. liquidation decision strategy.
• Help establish repair standards, workflows, and cost-efficiency initiatives.
• Monitor repair yield and recommend process improvements.
• Ensure accurate inventory movement and ERP compliance.
• Support high-priority client builds and custom configurations.
• Production Level Goal; 22+ units daily.

Kenntnisse

Hardware diagnostics

Troubleshooting

AIO/ Laptop repair

Enterprise devices knowledge

Documentation

Process improvement

Tools

ERP systems

Parts cataloging

Jobbeschreibung

PlanITROI LLC in Youngsville, North Carolina, is seeking a highly skilled Laptop Repair Technician (Tier 3) to join our Center of Excellence. You will diagnose and repair AIOs, laptops, PCs, tablets, and servers, including board-level work, with a focus on quality and efficiency.

This role requires deep hardware expertise and a drive to improve repair workflows. The position offers a Monday–Friday schedule, 7:30 AM to 4:00 PM, with a goal of 22+ units repaired daily.