Tier 2 Systems Administrator – 24/7 Ops & AD/Azure

VetRamp; San Antonio (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

VetRamp is seeking a Tier 2 Systems Administrator to support continuous enterprise operations across on-premise and MED365 Cloud environments. The role focuses on server maintenance, Active Directory and Azure administration, patching, configuration management, and service monitoring to ensure system availability and security.

The candidate will collaborate with Tier 1 and Tier 3 teams to manage incidents, perform data recovery, and maintain compliance with DoD 8140 Core and KSATs.

Qualifications

• Bachelor’s degree in information technology or related discipline required.
• DoD 8140 qualification matrices knowledge or equivalent training required.
• Experience with Active Directory, Azure AD, and group policy administration preferred.

Responsibilities

• Provide 24×7 operational support and maintenance for enterprise infrastructure including servers, firmware, software, and MED365 tenant environments.
• Troubleshoot server patches, software conflicts, configurations and maintenance windows.
• Ensure patch and security control compliance using DoD IA tools.
• Administer Active Directory user accounts and Group Policy objects; manage permissions.
• Perform Azure AD user and access management and monitor cloud resource usage.
• Support mobile devices and end-user computing issues including device approvals.
• Monitor and troubleshoot GPO application and security group memberships.
• Administer data recovery, password management, and system unlock operations.
• Escalate issues to Tier 3 and communicate de-escalation to required teams.
• Monitor infrastructure with SCOM, Quest Suite, and related tools; generate UDR, SITREP, and AAR reports.
• Oversee eDiscovery within MED365 for data collection, processing, preservation, and purging.

Education

Bachelor’s degree in information technology or related discipline

DoD 8140 qualification matrices knowledge

Tools

Microsoft Active Directory

Azure AD

Group Policy

SCCM/Configuration Manager

SCOM

Quest Tool Suite

PowerShell

Microsoft 365 / MED365

eDiscovery platforms

Job description

VetRamp is seeking a Tier 2 Systems Administrator to support continuous enterprise operations across on-premise and MED365 Cloud environments. The role focuses on server maintenance, Active Directory and Azure administration, patching, configuration management, and service monitoring to ensure system availability and security.

The candidate will collaborate with Tier 1 and Tier 3 teams to manage incidents, perform data recovery, and maintain compliance with DoD 8140 Core and KSATs.