Tier-2 Python/Go Software Engineer — Streaming Hub

Comcast; Reston (VA); On-site; USD 120,000 - 180,000; Full time

Job summary

FreeWheel, a Comcast company, seeks a Software Engineer (Tier-2) to support the Streaming Hub platform, ensuring availability, performance, and reliability. You will troubleshoot customer issues, maintain UI components, and grow expertise in the platform's architecture and business logic.

You will collaborate with senior engineers and cross-functional teams on incidents, automation, and operational best practices, including release validation and post-release monitoring.

Qualifications

• Experience programming in Python and/or Go (Golang).
• Experience troubleshooting web applications and distributed systems.
• Basic understanding of frontend technologies and UI development.
• Working knowledge of SQL and relational databases.
• Familiarity with cloud platforms such as AWS or OCI.
• Exposure to AWS services (EC2, S3, IAM, VPC, Route 53, Lambda).
• Familiarity with monitoring, logging, and observability tools.
• Basic understanding of CI/CD practices and development tools (Docker, Kubernetes, Jenkins, Git).
• Strong Linux fundamentals and basic networking knowledge.
• Understanding of secure software development and operational best practices.

Responsibilities

• Provide Tier-2 support for the Streaming Hub by troubleshooting customer issues related to inventory registration, targeting, and UI functionality.
• Contribute to the development and maintenance of UI components within the Streaming Hub platform.
• Develop an understanding of business logic, application architecture, and customer workflows to diagnose and resolve production issues.
• Troubleshoot application, infrastructure, and integration issues with guidance from senior engineers.
• Build and maintain automation tools and scripts to improve operational efficiency and reduce manual work.
• Debug application code and assist in resolving issues across distributed systems.
• Collaborate with engineering, client services, and other stakeholders to investigate and resolve customer issues.

Skills

Python

Go

Distributed systems troubleshooting

Frontend basics

SQL

AWS

OCI

Monitoring/observability

CI/CD

Linux

Education

Bachelor's Degree

Tools

Docker

Kubernetes

Jenkins

Git

AWS (EC2, S3, IAM, VPC, Route 53, Lambda)

Job description

FreeWheel, a Comcast company, seeks a Software Engineer (Tier-2) to support the Streaming Hub platform, ensuring availability, performance, and reliability. You will troubleshoot customer issues, maintain UI components, and grow expertise in the platform's architecture and business logic.

You will collaborate with senior engineers and cross-functional teams on incidents, automation, and operational best practices, including release validation and post-release monitoring.