Tier 2+ IT Systems Engineer — MSP, Hybrid, Rhome

Virtual Technologies Group; Rhome (TX); On-site; USD 65,000 - 75,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

FSA

Life insurance

Disability insurance

Paid time off

Job summary

Vector Tech Group (A Virtual Technologies Group Company) is seeking a Tier 2+ IT Support & Systems Engineer in Rhome, TX. This hybrid role sits between end-user support and systems engineering, focusing on infrastructure deployment, network configuration, and systems administration.

You will handle complex escalations, work on-site 1–4 days per week, and support MSP environments with virtualization, cloud migrations, and security tooling. A strong background in MSP operations is essential.

Qualifications

• 2–3 years IT support, systems administration, or network engineering in MSP env.
• MSP end-user escalations handling (L2) of hardware/software issues.
• Experience administering Microsoft 365, Windows Server OS, AD, and Group Policy.

Responsibilities

• Escalation point for complex issues; participate in deployments and configurations.
• Support and administer MSP infrastructure from physical to cloud layers.
• Bridge physical hardware deployments with logical network configurations.

Skills

MSP experience

L2 end-user escalations

Networking basics

Hardware deployment

Documentation

Cross-layer deployment

Cloud migration exposure

Firewall configuration

Education

Microsoft 365 Certified: Modern Desktop Administrator

AZ-104 (Azure Administrator)

CCNA / equivalent networking cert

Tools

Microsoft 365

Windows Server 2016/2019/2022

Active Directory

Group Policy

TCP/IP, DNS, DHCP, VPNs

VMware/Hyper-V

Azure/AWS cloud migrations

Firewalls (Fortinet/SonicWall/Meraki/Cisco)

RMM/ PSA platforms (ConnectWise/Autotask/Datto/Kaseya)

Job description

Vector Tech Group (A Virtual Technologies Group Company) is seeking a Tier 2+ IT Support & Systems Engineer in Rhome, TX. This hybrid role sits between end-user support and systems engineering, focusing on infrastructure deployment, network configuration, and systems administration.

You will handle complex escalations, work on-site 1–4 days per week, and support MSP environments with virtualization, cloud migrations, and security tooling. A strong background in MSP operations is essential.