Tier 2+ IT Support & Systems Engineer - Hybrid Role

VTG; Rhome (TX); On-site; USD 65,000 - 75,000; Full time

Job summary

Vector Tech Group is seeking a Tier 2+ IT Support & Systems Engineer to join our on-site team in Rhome, TX. The role blends advanced end-user support with hands-on infrastructure deployments and cloud/virtualization work within our MSP framework.

Ideal candidates have 2–3 years in IT support, strong Microsoft 365/Windows Server skills, and solid networking knowledge. The position offers 65k–75k annually and requires 1–4 days on-site with local travel as needed.

Qualifications

• 2–3 years of hands-on IT support in an MSP environment preferred.
• Experience with Microsoft 365, Windows Server OS, Active Directory and Group Policy.
• Solid understanding of TCP/IP, DNS, DHCP, VPNs, and routing/switching.

Responsibilities

• Escalate complex technical issues as the Tier 2+ IT lead.
• Support infrastructure deployments, network configurations and systems administration.
• Bridge physical deployments with logical network configurations.
• Document processes clearly for non-technical stakeholders.

Skills

IT support

Systems administration

Networking

Education

Microsoft 365 Admin AZ-104

CompTIA Network+ or Security+

CCNA

Tools

ConnectWise

Autotask

Datto

Kaseya

Job description

Vector Tech Group is seeking a Tier 2+ IT Support & Systems Engineer to join our on-site team in Rhome, TX. The role blends advanced end-user support with hands-on infrastructure deployments and cloud/virtualization work within our MSP framework.

Ideal candidates have 2–3 years in IT support, strong Microsoft 365/Windows Server skills, and solid networking knowledge. The position offers 65k–75k annually and requires 1–4 days on-site with local travel as needed.