Tier 1 System Administrator — Linux/Windows Support

Unisity, LLC; Maryland; On-site; USD 145,000 - 155,000; Full time

Benefits offered by this job

401k with company contributions (12%)

Medical plan options

Vision and Dental

Life and AD&D Benefits

Short and Long-Term Disability

Job summary

Unisity, LLC is a Service-Disabled Veteran Owned Small Business providing IT services and support across Linux, Unix, and Windows environments. The Level 1 System Administrator will handle Tier 1/2 support, system administration tasks, and user assistance to keep IT operations reliable and secure.

Applicants must have an active TS/SCI clearance and US citizenship. A technical bachelor’s degree is required, with additional SA experience accepted in lieu of the degree.

Qualifications

• Three (3) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelor’s degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

Responsibilities

• Provide Tier 1 (Help Desk) support for IT systems
• Provide Tier 1 and Tier 2 problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide support for escalation and communication of status to agency management and internal customers
• Monitor day-to-day operations and resolve issues across client/server/storage/network devices, mobile devices

Skills

Help Desk

Tier 1 Support

System Administration

Education

Bachelor’s degree in a technical discipline

Tools

Linux

Unix

Windows

Networking

Job description

Unisity, LLC is a Service-Disabled Veteran Owned Small Business providing IT services and support across Linux, Unix, and Windows environments. The Level 1 System Administrator will handle Tier 1/2 support, system administration tasks, and user assistance to keep IT operations reliable and secure.

Applicants must have an active TS/SCI clearance and US citizenship. A technical bachelor’s degree is required, with additional SA experience accepted in lieu of the degree.