Tier-1 Network Monitoring Engineer (TS/SCI)

General Dynamics Information Technology, Inc.; Hampton (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health and wellness

Internal mobility opportunities

Professional growth and certifications

Cutting-edge technology exposure

Paid vacation and holidays

Job summary

General Dynamics Information Technology, Inc. seeks a Network Engineer Associate to support DCGS PED operations at Langley AFB, VA. The role focuses on monitoring, incident response, and help desk activities within a global enterprise for ISR mission support.

Ideal candidates bring network operations experience, a Security+ certification, and the ability to work on-site with US citizenship. The position requires TS/SCI clearance and shifts as needed.

Qualifications

• TS/SCI clearance is required and you must be able to work on site.
• BA/BS or equivalent degree is required or accepted.
• Minimum 0+ years of experience with potential preference for more.
• IAT Level II - Security Plus certification is required or preferred.
• Demonstrated knowledge of network monitoring tools and metrics.
• US citizenship is required.

Responsibilities

• Conduct fault management to detect, isolate, and correct network anomalies 24/7.
• Monitor nodes for operational integrity and respond to trouble calls.
• Initiate and maintain trouble tickets and logs documenting actions.
• Populate trouble logs and performance metrics for analysis.
• Provide technical support to resolve problems or escalate as needed.
• Monitor and administer network tools for troubleshooting and trend analysis.
• Record issues in the approved system for reporting and trend analysis.
• Support data network planning, engineering, and design activities.
• Report trouble calls to the MCC in the DOC and provide hourly updates.
• Prepare quarterly metrics for the COR in PowerPoint format.

Skills

TS/SCI Clearance

Shift work

IAT Level II Certification

Network monitoring tools knowledge

Education

BA/BS or equivalent

Job description

General Dynamics Information Technology, Inc. seeks a Network Engineer Associate to support DCGS PED operations at Langley AFB, VA. The role focuses on monitoring, incident response, and help desk activities within a global enterprise for ISR mission support.

Ideal candidates bring network operations experience, a Security+ certification, and the ability to work on-site with US citizenship. The position requires TS/SCI clearance and shifts as needed.