Ticketing Supervisor - Box Office Lead

ASM Global; Wichita (KS); On-site; USD 30,000 - 40,000; Part time

Job summary

A major entertainment venue in Wichita is seeking a Ticket Specialist Supervisor to oversee part-time ticketing staff. This role involves managing customer inquiries and ensuring ticketing operations run smoothly. Candidates should possess strong customer relations skills, supervisory experience, and a high school diploma. Flexibility to work evenings and weekends is required, along with proficiency in Microsoft Office and ticketing systems. This position offers a dynamic work environment among events and entertainment.

Qualifications

• Two to five years of professional work experience.
• Supervisory and cash handling experience.
• Ability to speak, read, and write in English.

Responsibilities

• Supervise part-time ticketing specialists.
• Address complaints and resolve problems.
• Organize communication for event information.

Skills

Exceptional customer relations

Problem-solving skills

Communication skills

Mathematical computations

Multi-tasking

Education

High School Diploma or GED

Some college preferred

Tools

Microsoft Office

Computerized ticketing system

Job description

A major entertainment venue in Wichita is seeking a Ticket Specialist Supervisor to oversee part-time ticketing staff. This role involves managing customer inquiries and ensuring ticketing operations run smoothly. Candidates should possess strong customer relations skills, supervisory experience, and a high school diploma. Flexibility to work evenings and weekends is required, along with proficiency in Microsoft Office and ticketing systems. This position offers a dynamic work environment among events and entertainment.