Ticketing Supervisor: Live Event Ops & Customer Care

ASM Global-SMG; Wichita (KS); On-site; USD 30,000 - 40,000; Part time

Job summary

ASM Global-SMG in Wichita is seeking a Box Office Supervisor to oversee part-time ticketing specialists and manage ticket transactions at local venues. This role involves excellent customer service, staff supervision, and daily cash reconciliation.

The ideal candidate should have a High School Diploma, supervisory experience, and strong communication skills. Flexibility to work various hours including nights and weekends is essential. Join us in providing outstanding experiences for our patrons.

Qualifications

• Two to five years of professional work experience required.
• Supervisory experience is essential.
• Ability to communicate in English is mandatory.

Responsibilities

• Supervise part-time ticketing specialists.
• Manage ticket requests and customer communications.
• Reconcile daily cash deposits and transactions.

Skills

Customer relations skills

Problem-solving skills

Communication skills

Cash handling

Multi-tasking

Education

High School Diploma or GED

Some college preferred

Tools

Microsoft Office

Computerized ticketing system

Job description

ASM Global-SMG in Wichita is seeking a Box Office Supervisor to oversee part-time ticketing specialists and manage ticket transactions at local venues. This role involves excellent customer service, staff supervision, and daily cash reconciliation.

The ideal candidate should have a High School Diploma, supervisory experience, and strong communication skills. Flexibility to work various hours including nights and weekends is essential. Join us in providing outstanding experiences for our patrons.