Ticketing Ops & Revenue Manager

Mississippi Mud Monsters; Pearl (MS); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive base salary + commission

Health insurance

401(k) with company match

Unlimited PTO

Team apparel & benefits

Job summary

Mississippi Mud Monsters is seeking a hands-on Ticketing & Sales Manager to own the ticketing system (TIXR) and drive revenue across events like Mud Monsters games and The Southern Lights. You will manage box office operations, pricing, inventory and customer service while actively selling season tickets, groups and other products.

You will lead a small team on game days, collaborate with account executives, and generate accurate reporting to guide leadership.

Qualifications

• 2–3 years in ticketing or sports sales.
• Experience with ticketing platforms is a plus (TIXR preferred).
• Sales-driven with ability to meet revenue goals.

Responsibilities

• Own the ticketing system: build, manage and maintain events in TIXR.
• Generate revenue: pursue season tickets, groups and ticket plans; close sales with commission.
• Support the sales team: process orders, manage inventory, build offers and resolve issues.
• Manage inventory: maintain seating, holds, pricing and availability.
• Lead the box office: oversee operations, staffing, training and service.
• Take care of customers: handle will-call, exchanges, reprints and questions.
• Own the numbers: produce reporting on sales, attendance and inventory.
• Build an upsell culture: train staff to increase fan revenue.
• Keep details clean: assist with payments, fulfillment and reconciliation.

Skills

Ticketing systems

Sales & revenue

Box office operations

Tools

TIXR

Excel

Job description

Mississippi Mud Monsters is seeking a hands-on Ticketing & Sales Manager to own the ticketing system (TIXR) and drive revenue across events like Mud Monsters games and The Southern Lights. You will manage box office operations, pricing, inventory and customer service while actively selling season tickets, groups and other products.

You will lead a small team on game days, collaborate with account executives, and generate accurate reporting to guide leadership.