Ticket Writer - (The Queen Casino Baton Rouge)

Bally's Corporation; Baton Rouge (LA); On-site; USD 15,000 - 22,000; Full time

Job summary

Bally's Corporation is seeking a Sportsbook Cashier to provide prompt and courteous service to guests. You will accept bets, write tickets, process payouts, and maintain a balanced till using the sportsbook computer system.

The role requires cash handling experience, strong customer service, and knowledge of wagering terms. Prior sportsbook system familiarity is preferred and candidates must be at least 21 years old.

Qualifications

• High School diploma or GED required.
• Must be at least 21 years of age.
• Prior cash handling and customer service experience required.
• Familiarity with sportsbook systems preferred.

Responsibilities

• Accepts bets and writes tickets for all sporting events.
• Pays guests with winning tickets and vouchers using a sportsbook system.
• Maintains and balances a till including cash handling procedures.
• Keeps a neat and stocked window for the next shift.

Skills

Customer service

Cash handling

Sport betting knowledge

Education

High School diploma or GED

Tools

Sportsbook tracking system

Title 31 software

Job description

Principal Duties and Responsibilities:

• Sportsbook Cashier provides prompt, courteous, accurate and overall exceptional service to guests.
• Accepts bets and writes tickets for all sporting events from guests in a professional and courteous manner, utilizing a sports computer system.
• The Sportsbook Cashier receives sport tickets from guests and pays guests who present winning tickets and vouchers utilizing a sports computer system.
• Maintains and balances a till for use in issuing and redeeming tickets and vouchers including following void procedures and cash handling procedures.
• The Sportsbook Cashier maintains a neat and well-stocked window for the next shift.
• Process and maintain accurate transactions and reconciliations.
• Must know all terms and conditions pertaining to sports wagering.
• Must be fully aware of all lines and odds in the new Sportsbook.
• Accurately and thoroughly complete all requisite Company, federal, state, tax, and/or gaming regulation records and forms.
• Maintain confidentiality of privileged information obtained because of normal working procedures.
• Perform all duties in accordance with established Company, departmental, and regulatory policies, and procedures.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Target Compensation Range:

• $13.50 per hour

Experience

• The ability to operate the Sportsbook tracking system and Title 31 software system are preferred. (preferred)
• Strong background and in-depth knowledge of the gaming industry and betting process preferred. (preferred)
• Six (6) months of prior experience in race and sports wagering preferred. (preferred)
• Prior cash handling experience required. (preferred)
• Customer Service experience required. (preferred)
• Must be at least 21 years of age. (preferred)
• High School diploma or GED required. (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.