Sportsbook Ticket Writer — Fast-Paced Cash & Bets Expert

PENN Entertainment, Inc.; Baton Rouge (LA); Hybrid; USD 17,000 - 22,000; Full time

Job summary

PENN Entertainment in Baton Rouge is seeking an attentive Sportsbook Cashier to join our fast-paced casino team. You’ll write, verify, and process sports wager tickets, manage a cash bank, and keep stations stocked and organized to ensure smooth operations and accurate payouts.

The ideal candidate has a high school diploma or GED, at least six months of cash-handling experience, is fluent in English, and can obtain a Louisiana Gaming License.

Qualifications

• Six months of cash-handling experience is required.
• Must communicate effectively in English, both written and spoken.
• Must be at least 21 years old and able to obtain a Louisiana Gaming License.

Responsibilities

• Write, verify, and process sports wager tickets according to policy.
• Maintain a cash bank and give correct change.
• Stock sports writer/cashier stations with supplies.
• Write sports tickets accurately and timely.
• Make payments on winning tickets and verify payoffs.
• Reconcile bank for shift and follow cash-handling policies.
• Explain wagering rules and procedures to guests.
• Provide information and guest assistance to ensure service.
• Create and enter player tracking cards.
• Notify management of escalated issues and suspicious activity.
• Perform other duties as requested.

Skills

Cash handling

English communication

Education

High school diploma or GED

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

ClickHEREto discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.
• Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.
• Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.
• Write Sports tickets in an accurate and timely manner.
• Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.
• Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures
• Explain wagering rules, including betting lines and odds, and procedures to guests
• Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.
• Create and enter player tracking cards
• Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity
• Perform other job-related duties as requested

Requirements

• Minimum six (6) months of cash-handling experience
• High school diploma or equivalent GED
• Effectively communicate in English, both oral and written forms
• At least 21 years old
• Ability to obtain a Louisiana Gaming License