Ticket Writer

Bally's Interactive; East St. Louis (IL); In loco; USD 18.000 - 26.000; Tempo pieno

Descrizione del lavoro

Bally's Interactive in East St. Louis, IL, seeks a Sportsbook Cashier to provide prompt, courteous service to guests. You will accept bets, write tickets, and pay out winnings using a sports computer system in a fast-paced setting.

Responsibilities include maintaining a balanced till, keeping a neat window, processing transactions, and knowing wagering terms and lines. Requires a HS diploma, 21+, cash handling experience, and flexibility for various shifts.

Competenze

• High School diploma or GED required.
• Must be at least 21 years of age.
• Customer Service experience required.
• Prior cash handling experience required.
• Six months of race and sports wagering experience preferred.
• Know terms and conditions of sports wagering; familiarity with lines and odds preferred.

Mansioni

• Accepts bets and writes tickets for sporting events using a sports computer system.
• Pays winning tickets and vouchers to guests using the system.
• Balances a till and follows cash handling procedures; void procedures maintained.
• Maintains a neat, well-stocked window for the next shift.
• Processes and reconciles transactions accurately.
• Completes required regulatory and company records and forms.

Conoscenze

Customer service

Cash handling

Sports wagering

Odds and lines

Formazione

High School diploma or GED

Strumenti

Sportsbook system

Title 31 software

Descrizione del lavoro

Responsibilities:

• Sportsbook Cashier provides prompt, courteous, accurate and overall exceptional service to guests.
• Accepts bets and writes tickets for all sporting events from guests in a professional and courteous manner, utilizing a sports computer system.
• The Sportsbook Cashier receives sport tickets from guests and pays guests who present winning tickets and vouchers utilizing a sports computer system.
• Maintains and balances a till for use in issuing and redeeming tickets and vouchers including following void procedures and cash handling procedures.
• The Sportsbook Cashier maintains a neat and well-stocked window for the next shift.
• Process and maintain accurate transactions and reconciliations.
• Must know all terms and conditions pertaining to sports wagering.
• Must be fully aware of all lines and odds in the new Sportsbook.
• Accurately and thoroughly complete all requisite Company, federal, state, tax, and/or gaming regulation records and forms.
• Maintain confidentiality of privileged information obtained because of normal working procedures.
• Perform all duties in accordance with established Company, departmental, and regulatory policies, and procedures.
• Other duties as assigned.

QUALIFICATIONS

• High School diploma or GED required.
• Must be at least 21 years of age.
• Customer Service experience required.
• Prior cash handling experience required.
• Six (6) months of prior experience in race and sports wagering preferred.
• Strong background and in-depth knowledge of the gaming industry and betting process preferred.
• The ability to operate the Sportsbook tracking system and Title 31 software system are preferred.
• Must be able to work various shifts and flexible hours.
• Must be able to obtain/maintain any necessary licenses and/or certifications

WORKING ENVIRONMENT & PHYSICAL EFFORTS

• The hospitality industry is a 24 Hour 365-day operation.
• This position will primarily be indoors under controlled temperatures.
• Occasional exposure to outdoor climates
• Occasional: standing, walking, lifting up to 50 pounds
• Frequent: sitting, kneeling, reaching, pulling, pushing, and with repetitive movement of fingers, legs, arms, and hands
• Speech and Vision abilities are required.

Target salary rate: $16.00 per hour