Ticket Services Intern – Onsite (DC/MD/VA)

Wolf Trap Foundation for the Performing Arts

Wolf Trap (VA)

On-site

USD 18,000 - 22,000

Part time

7 days ago

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Job summary

Wolf Trap Foundation for the Performing Arts invites applications for a part-time, 12-week internship focused on ticket operations for upcoming performances at The Barns at Wolf Trap. The role supports ticket information delivery to patrons, donors, and group leaders while building experience in revenue reconciliation and reporting.

Candidates should have strong customer service and writing skills, be enrolled in an undergraduate or graduate program, and be legally eligible to work in the United

Qualifications

Strong customer service, business writing, creativity, and initiative.
Outstanding writing, communication, and interpersonal skills.
Strong computer skills including knowledge of Microsoft Office.
Attention to detail.
Enthusiasm and initiative.

Responsibilities

Provide relevant ticket information to internal and external customers.
Financial reconciliation and reporting.
Learn ProVenue ticketing system and relevant ticketing reports.
Assist with proofing Filene Center audits, artist and donor presales, and VIP Packages.

Skills

Customer service

Business writing

Communication

Interpersonal skills

MS Office

Attention to detail

Enthusiasm

Education

Undergraduate student (1st year+ completed)

Graduate student

Recent graduate (≤2 years)

Career-changer student in degree program

J-1 or F-1 visa

Tools

ProVenue ticketing system

Job description

Candidates should have strong customer service and writing skills, be enrolled in an undergraduate or graduate program, and be legally eligible to work in the United

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