Intern, Ticket Services (Spring 2027)

Wolf Trap Foundation for the Performing Arts; Wolf Trap (VA); On-site; USD 18,000 - 22,000; Part time

Job summary

Wolf Trap Foundation for the Performing Arts invites applications for a part-time, 12-week internship focused on ticket operations for upcoming performances at The Barns at Wolf Trap. The role supports ticket information delivery to patrons, donors, and group leaders while building experience in revenue reconciliation and reporting.

Candidates should have strong customer service and writing skills, be enrolled in an undergraduate or graduate program, and be legally eligible to work in the United

Qualifications

• Strong customer service, business writing, creativity, and initiative.
• Outstanding writing, communication, and interpersonal skills.
• Strong computer skills including knowledge of Microsoft Office.
• Attention to detail.
• Enthusiasm and initiative.

Responsibilities

• Provide relevant ticket information to internal and external customers.
• Financial reconciliation and reporting.
• Learn ProVenue ticketing system and relevant ticketing reports.
• Assist with proofing Filene Center audits, artist and donor presales, and VIP Packages.

Skills

Customer service

Business writing

Communication

Interpersonal skills

MS Office

Attention to detail

Enthusiasm

Education

Undergraduate student (1st year+ completed)

Graduate student

Recent graduate (≤2 years)

Career-changer student in degree program

J-1 or F-1 visa

Tools

ProVenue ticketing system

Job description

APPLICATION DEADLINE: Applications are accepted and reviewed on a rolling basis. Applications will not be considered after December 1. You must complete your application within three days of starting it for it to be processed.

EXPECTED DURATION: 12 weeks (part-time; up to 21 hours/week)

PAY RATE: $13.75/hour

LOCATION: Were pleased to consider applicants who will be physically located in and who will have a local address in Virginia, Maryland, or the District of Columbia for the duration of their employment. The Foundation does not offer fully remote work for any positions. Applicants who reside in any other state would be required to be physically located in and provide a local address in Virginia, Maryland, or the District of Columbia prior to starting work for Wolf Trap Foundation. If applicant cannot be onsite on Tuesdays and Wednesdays, an onsite schedule should be discussed if contacted for an interview.

POSITION DESCRIPTION: Assist with ticket operations for upcoming performances, which helps increase Wolf Traps exposure and reputation. Handle requests, and assist with performances at The Barns at Wolf Trap. Applicants should be personable as they will interact directly with patrons, group leaders, and donors.

• Provide relevant ticket information to internal and external customers
• Financial reconciliation and reporting
• Learn ProVenue ticketing system and relevant ticketing reports
• Assist with proofing Filene Center audits, artist and donor presales, and VIP Packages

REQUIREMENTS:

• Strong customer service skills, business writing, creativity, and initiative
• Outstanding writing, communication, and interpersonal skills
• Strong computer skills including knowledge of Microsoft Office
• Attention to detail
• Enthusiasm and initiative

For additional information, contact [e-mail] with questions.

Qualifications

PROGRAM ELIGIBILITY:

• Undergraduate students (must have completed at least 1 year of undergraduate study)
• Graduate students
• Recent graduates (up to 2 years out of school)
• Career-changers currently enrolled in a degree program
• International students (J-1 or F-1 Visa required)
• Must be physically located in and have a local address in Virginia, Maryland, or the District of Columbia for the duration of their employment

PHYSICAL DEMANDS:

• Must be able to remain in a stationary position 75 percent of the time
• Constantly operates a computer and other office equipment (i.e. calculator, copier, printer, etc.)
• Occasionally required to walk, stoop, bend and reach with arms
• Lift/move up to 10 pounds infrequently

Were pleased to consider applicants who will be physically located in and who will have a local address in Virginia, Maryland, or the District of Columbia for the duration of their employment. The Foundation does not offer fully remote work for any positions. Applicants who reside in any other state would be required to be physically located in and provide a local address in Virginia, Maryland, or the District of Columbia prior to starting work for Wolf Trap Foundation.

Wolf Trap Foundation for the Performing Arts is an Equal Opportunity Employer. We are committed to creating a diverse, equitable and inclusive work environment that embraces and encourages different perspectives. We work to reflect and be representative of the communities in which we serve and in which we reside. Qualified individuals with disabilities and disabled veterans who need assistance or an accommodation in our job application processes should contact [e-mail] . An offer of employment is contingent on successfully passing a background check.