Ticket Services Intern - Onsite, Customer-Facing

Paycom - ATS; Vienna (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Wolf Trap Foundation for the Performing Arts is offering a part-time, 12-week internship focused on ticket operations for upcoming performances at The Barns at Wolf Trap. You will interact directly with patrons, group leaders, and donors while developing strong customer service and financial reconciliation skills.

Applicants must be undergraduate or graduate students (or recent grads up to 2 years) with strong writing and communication abilities, and be physically located in VA/MD/DC for the

Qualifications

• Strong customer service skills and effective business writing.
• Excellent written and verbal communication and interpersonal abilities.
• Proactive, detail-oriented with initiative and reliability.

Responsibilities

• Assist with ticket operations for performances at The Barns at Wolf Trap.
• Provide ticket information to patrons and internal/external customers.
• Handle requests and support donor and group engagements.
• Perform financial reconciliation and reporting tasks.
• Learn ProVenue ticketing system and related reports.
• Assist with audits, presales, and VIP package preparation.

Skills

Customer service

Business writing

Communication

Interpersonal skills

Initiative

Microsoft Office

Attention to detail

Proactive problem-solving

Education

Undergraduate student

Graduate student

Recent graduate (up to 2 years)

Career-changer pursuing degree

Tools

ProVenue ticketing system

Microsoft Office

Job description

Wolf Trap Foundation for the Performing Arts is offering a part-time, 12-week internship focused on ticket operations for upcoming performances at The Barns at Wolf Trap. You will interact directly with patrons, group leaders, and donors while developing strong customer service and financial reconciliation skills.

Applicants must be undergraduate or graduate students (or recent grads up to 2 years) with strong writing and communication abilities, and be physically located in VA/MD/DC for the