Ticket Seller

DeKalb Health; San Diego (CA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Park discounts

Flexible scheduling

Team events

Job summary

Belmont Park LLC is hiring a part-time Seasonal Ticket Seller at the beachside park. You will greet guests, sell tickets and passes, and help guests navigate options with a friendly, efficient approach.

Responsibilities include handling payments accurately, promoting passes and upgrades, and ensuring a positive guest experience from the first interaction at the booth.

Qualifications

• Friendly, guest-focused with a positive attitude.
• Clear and concise written and verbal communication skills.
• Basic math skills for handling payments and change.
• Ability to remain calm and professional in high-volume situations.

Responsibilities

• Greet guests with a welcoming attitude.
• Sell tickets, wristbands, passes, and merchandise via POS.
• Explain pricing, promotions, and voucher usage clearly.
• Promote annual passes and experiences to add value.
• Assist guests with directions, ride info, and park rules.
• Handle cash and card payments accurately and securely.
• Follow cash-handling and loss-prevention procedures.

Skills

Customer service

Cash handling

POS system

Communication

Teamwork

Safety awareness

Tools

Ticketing software

Scanners

Job description

• Base Pay $18.00 / Hour
• Job Category Ticket Seller
• Relocation Expense Covered No
• Employee Type Part Time Seasonal
• Required Degree NONE
• Manage Others No

Contact information

• Name Mercedes Ellis
• Phone [phone] EXT 148

If you’re ready to bring your positive energy, people skills, and love for great guest experiences to the beach, Belmont Park’s Tickets Team is the perfect fit. and help create memorable beginnings for every Belmont Park visit.

What Makes Belmont Park Special

Belmont Park is more than a workplace, it’s a place where families create lifelong memories. Our team members help deliver that experience every day by living our core values: Spread Joy, Embrace Community, Serve Others, Live Excellence, Breathe Integrity, and Ignite Growth.

All About the Tickets

The ticket booths are where the Belmont Park experience begins. As a Ticket Seller, you help set the tone for a day full of fun, memories, and beachfront excitement. From first-time visitors to longtime locals, you are often the first smile our guests see and the first impression they remember.

Ticket Sellers play a key role in welcoming guests, answering questions, and helping everyone start their visit feeling excited, informed, and ready for fun.

Your Role at the Ticket Booth

As a Ticket Seller, you are the face of the park entrance. You will sell tickets, wristbands, annual passes, and merchandise while delivering friendly, efficient, and accurate service. You will help guests navigate their visit, explain options and promotions, and create a warm, organized, and upbeat environment that reflects Belmont Park’s commitment to hospitality.

You will stay attentive, handle transactions carefully, and keep the guest experience running smoothly from the very first interaction.

What You’ll Be Doing

Guest Engagement and Sales

• Greet guests with a friendly, welcoming, and enthusiastic attitude
• Sell tickets, wristbands, annual passes, and merchandise using the POS system with accuracy and efficiency
• Clearly explain pricing, promotions, discounts, and voucher usage
• Actively promote annual passes and additional experiences by highlighting value and benefits
• Offer helpful suggestions to enhance each guest’s visit
• Answer guest questions and provide directions, ride and attraction information, event details, and park guidelines
• Maintain a high-energy, positive atmosphere that reflects Belmont Park’s hospitality standards
• Accurately handle cash, credit or debit cards, mobile payments, and vouchers
• Follow all cash-handling and loss prevention procedures
• Confidently recommend upgrades, bundles, or season passes when appropriate

Safety and Park Knowledge

• Verify ride eligibility for guests, including height and chaperone requirements
• Clearly communicate park rules, safety guidelines, and expectations
• Monitor guest behavior and address concerns in a professional and respectful manner
• Report hazards, safety concerns, or incidents promptly to leads or supervisors
• Follow all established safety procedures and emergency protocols

Workstation and Presentation

• Maintain a clean, organized, and guest-ready ticket booth at all times
• Keep counters, merchandise, and displays neat, stocked, and visually appealing
• Perform routine cleaning tasks such as wiping surfaces, organizing materials, and removing trash
• Follow opening, closing, and cash-handling procedures consistently

Professional Conduct and Teamwork

• Communicate clearly and respectfully with guests, teammates, and leadership
• Follow all company policies, grooming standards, and operational procedures
• Participate in training sessions and team meetings
• Remain flexible and assist other departments as needed to support overall park operations
• Respond calmly and appropriately to emergency situations as trained
• Maintain a positive, professional, and guest-focused demeanor at all times
• Properly clock in and out for all scheduled shifts and review timesheets regularly, submitting any necessary time change requests through UKG in a timely manner and in accordance with company procedures
• Perform other duties as assigned and as trained to support park operations and guest experiences

Who You Are

• Friendly, outgoing, and guest focused with a positive attitude
• Comfortable speaking with guests and explaining options clearly
• Detail oriented and confident handling transactions
• Able to stay calm, organized, and upbeat during busy periods
• Safety minded and knowledgeable or eager to learn about the park
• A team player who communicates well and supports others
• Reliable, responsible, and ready to deliver great first impressions

Belmont Park LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

Physical Requirements:

• Able to stand and walk for up to 8 hours per shift.
• Comfortable working outdoors in varying weather conditions, including heat, humidity, rain, and cold.

Skills/Qualifications:

• Requires sustained focus and multitasking during busy operating hours.
• Ability to follow verbal and written instructions accurately.
• Clear and concise written and verbal communication skills.
• Basic math skills for handling payments and change.
• Strong attention to safety and situational awareness.
• Ability to work both independently and as part of a team.
• Strong problem-solving and conflict-resolution skills, especially in guest service situations.
• Ability to remain calm and professional in high-volume or challenging scenarios.
• Friendly yet firm communication style when enforcing rules and handling guest concerns.
• Basic computer and POS system knowledge; experience with scanners or ticketing software is a plus.

Expected Hours of Work: Flexible availability is required , including nights, holidays, and peak seasons. Team members must maintain open availability for at least two of the three weekend days: Friday, Saturday, and Sunday.

Summary

Why You'll Love Working Here:

• A Workplace Like No Other: From beachfront views to behind-the-scenes roles, Belmont Park offers a dynamic environment you won’t find anywhere else.
• Be Part of Something Bigger: Join a team that creates joy, memories, and unforgettable experiences for thousands of guests every day.
• Fun Meets Purpose: Whether you’re guest-facing or working behind the scenes, your work directly shapes someone’s favorite day.
• Community & Culture: Work alongside a diverse, supportive team that celebrates individuality, teamwork, and growth.
• Perks That Make It Better: Enjoy park discounts, special team events, flexible scheduling, and opportunities to develop new skills and advance your career.