Ticket Seller

ASM Global; Shreveport (LA); On-site; USD 17,000 - 19,000; Part time

Job summary

ASM Global is seeking a part-time Ticket Seller for the Shreveport Convention Center/Municipal Auditorium in Shreveport, LA. Under supervision of the Box Office Manager and Director of Finance, you will handle ticket sales, cash handling, and guest assistance with a professional demeanor.

The role requires flexible scheduling, weekend/holiday availability, and ability to work independently or as part of a team in a fast-paced public facility.

Qualifications

• High School Diploma or GED required.
• At least 1 year of cash handling experience and strong math skills.
• Must communicate clearly and work well with others.

Responsibilities

• Courteously interact with the public face-to-face.
• Open/close ticket window as needed and issue tickets accurately.
• Accept payments, make correct change, and balance cash at shift end.
• Provide event information and assist Will Call customers.
• Maintain organized, professional work area and adhere to policies.
• Direct issues to Box Office Manager/Director of Finance.

Skills

Fluent English

Cash handling

Excellent math

Team player

Cash drawer management

Customer service

Education

High School Diploma or GED

1-year cash handling experience

Basic computer knowledge

Good communication & teamwork

Job description

POSITION

Ticket Seller

DEPARTMENT

Finance

REPORTS TO

Director of Finance

FLSA STATUS

Part Time - Hourly Non-Exempt

SUMMARY

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Ticket Seller at the Shreveport Convention Center/Municipal Auditorium in Shreveport, Louisiana. Under direction of the Box Office Manager & Director of Finance, the Part Time Ticket Seller team member's primary responsibilities include the following functions in accordance with ASM policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ability to courteously interact with the public face to face.
• Open and/or closes ticket window as required
• Accurately issue tickets purchased by patrons; accepts payment and makes change accurately.
• Accurate accounting for ticket revenue.
• Maintain a cash drawer.
• Provide information to the public regarding tickets and facility events.
• Direct ticketing issues to the Box Office Manager/Director of Finance.
• Maintain a professional and polite relationship with co-workers, clients, and the public.
• Maintain an organized work area in a professional, neat and clean manner.
• Adhere to Box Office policy and procedures.
• Assist customers with Will Call tickets for events.
• Accept payment and make change before giving tickets to customer.
• Ability to work independently and handle most box office questions without assistance.
• Provide accurate answers concerning events, tickets and schedules of upcoming events in person or on the telephone.
• Balances cash and card drawer with manager at the end of each shift.
• All other duties/responsibilities as assigned.
• Ticket Scanner
• Other duties may be assigned.

WORKING CONDITIONS

• The working hours are scheduled based on the needs the facility.
• PART-TIME/ON-CALL scheduling (regular ticket sell hours Tuesday&Thursday 10:00 AM till 4:00 PM and other hours may be required. There is no guarantee of hours on a weekly basis.
• Ability to sit for long periods of time.
• Must have reliable transportation and be able to report to work as scheduled.
• Maintain a client service oriented attitude.
• Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays and can work flexible schedules.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• High School Diploma or GED equivalent
• 1-year Prior cash handling experience and excellent math skills. Basic computer knowledge helpful.
• Good communication skills & willingness to work as a team. Must be able to interact successfully with all coworkers and the general public.

SKILLS AND ABILITIES

• Must be able to speak fluent English and communicate clearly with staff & workers.
• Must be able to work assigned shifts including, nights, weekends & holidays as needed.
• Work independently, exercising good judgment and initiative.
• Follow all oral and written instructions including all policies/procedures, risk management, safety precautions, rules/regulations and emergence procedures established at the facility.
• Meet the physical demands of the job, including lifting, carrying up to 25 pounds, moving, climbing, walking and able to sit for long periods of time.
• Must have sufficient math ability and knowledge to accurately count and handle money at all times.
• Must have basic working knowledge of cash handling procedure and have at least 1 year cash handling experience.

COMPUTER SKILLS

To perform this job successfully, an individual should have some knowledge of computers. No certifications are required.

PHYSICAL DEMANDS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Meet the physical demands of the job, including lifting, carrying up to 25 pounds, moving, climbing, walking and able to sit for long periods of time.

NOTE

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

EEO / INCLUSION STATEMENTS

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

OUR WORK EXPERIENCE

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.